Ecom Express — Reverse pickup process not yet completed since yesterday

Ecom Express — Reverse pickup process not yet completed since yesterday

B bharath5963 Nov 10, 2020

Sir, my return for AWB NUMBER :[protected] was picked up from my end yesterday ... but still the status of shipment is showing " REVERSE PICKUP NOT COMPLETE" so, kindly resolve this issue quickly, . and also speed up the reverse pickup process as fast as possible ... +1 photos Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

Nov 12, 2020

Verified Support

Dear Sir,

Greetings From Ecom Express.

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-connection or no update of your Return shipment which already has been picked up, so we shall coordinate with our center to look into the matter and resolve at the earliest.

Regards,
Ramen
Team Ecom Express

Ecom Express Customer Care's response, Nov 19, 2020

Verified Support

Dear Sir,

Greetings From Ecom Express.

We regret for the inconvenience caused to you due to the delay in response. As per the update, the return shipment which was picked up has been returned back to you.

Request you to kindly confirm the return.

Regards,
Ramen
Team Ecom Express