Ecom Express — Shipment is not delivering

Address: Ecom Express muvatupuzha, eranakulam

ECom express muvatupuzha is not delivering the items and deliberately Return back the item.
not even trying to attempt a delivery. very worst experience.
while calling customer care, they are saying covid 19 as false exuses.
there is no covid 19 lockdown in my area and delivery center area rigjht now.
item is reached them on 28 th oct, now on 6th nov they are not even make an attempt to deliver.
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6434
    Pending
    3642
    Resolved
    1266
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information