Ecom Express — Shipment not delivered till date!!!

Modi Chakravarthy

from Gurgaon, Haryana

May 14, 2014

Address: Bangalore, Karnataka

I ordered a product from snapdeal.com on 7th May'14, they promised they will deliver it by 10th May'14 & till date there is no information about my shipment???? I tried calling snapdeal as ecom express, but there is no proper response from any of them. It is one of most disguisting & worst experience I have gone through. ecom express is not at all responding, they are very unprofessional & rude behaviour. snapdeal is only spoiling its own brand and trust from customers by tieing up with this kind of inexpereicned & unprofessional couriers!!! My order # [protected] Courier Name - Ecom Express AWB Number[protected] Hope someone will look into it & resolve this on priority...

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

May 15, 2014

Dear Modi Chakravarthy,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Ramesh Srini

Dec 31, 2014

hello custumer care, i ordered a premium shrit combo of 5 shirts in homeshop 18 at the date of[protected].even till now they didn't delivered the parcel.they doesn't give a good response when i make a contact.we are in need of the shirts, so only we ordered, but they are doing a worst job.if they are not able to do this job means please do some action on the site.because we are suffering a lot like this sites.

Rakesh Nishant

May 24, 2016