Ecom Express — shipment not received tracking no. [protected]

Address: B/402, PREM SAGAR C H S, PREM NAGAR BLDG.NO.4, S.V.ROAD, BORIVALI WEST, Mumbai City, Maharashtra, 400092
Website: Ecom Express

I jigar h trivedi have order from clubfactory i have paid online.
{"oct. 15
12:22 am
Order confirmed
The factories have received your order. It takes about 1-3 business days to prepare your items.
Oct. 16
Processing by factories
The factories have received your order. It takes about 1-3 business days to prepare your items.
Oct. 16
Preparing by club factory warehouse
We are packing your order. When we received all your items, we will schedule shipping service. It takes about 2-5 business days.
Oct. 16
09:53 pm
Shipped
Your order has been shipped from club factory warehouse to ecom distribution center.
Oct. 17
02:41 pm
Pick-up
Your order has been picked up by ecom.
Oct. 17
02:41 pm
In-transit
Your order is in transit. Current location is mumbai.
Oct. 17
On the plane
Your order is on the way to your country. It takes about 1 day.
Oct. 19
Customs clearance
Your order is at the customs. It takes about 2-3 days.
Oct. 22
09:12 am
Re-dispatch
Your order failed to be delivered due to incomplete address or call failures, we will make a second attempt on the next business day. You can contact ecom express cs team to confirm details."}
I got all the parcel on my address how come he was unable to find?? & can give me call atleast.
Please reply on [protected]

I want my order and my order tracking no. Is [[protected]]. Please send it as fast as you can ecom express.
I am very disappointed because of ecom.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered on 24 Oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end
Regards,
Team ECOM Express
 
5 Comments

Comments

Dear sir,
I G.Venkat RahulKanth H.no:14/2/134/24
Goshamahal
I Booked Fusion Tab which is Worth of 2500/- COD but I Received Playing
Cards in Courier
Courier From Ecom Express

Ecom Express Customer Care's response, Oct 25, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team
Not got a same product as shown in a pictures. I want to return and refund my balance And the quality of product is not that much good as told Sir as i pay 14500 for hdc clone of iphone 11 pro and i got a hdc clone of iphone x so i want to return it and refund my money back

Ecom Express Customer Care's response, Oct 24, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team
My all pickup not done day by day cancel no call and contact location name Akbarpur pin code 209101
Ecom Express Customer Care's response, Oct 24, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
I ordered Espoir analog watch tracking no. [protected]... Due to some bad network condition the calls made by delivery boy didn't reached me yesterday. So I didn't received my ordered product. So can I get my ordered product... Please redeliver my order...
Thank you...
Ecom Express Customer Care's response, Oct 24, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number 8553695356, as per our records the said shipment has been delivered on 15 Oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express
Mine order is not done reverse pick up but ur delivery executives are done fake updation...
Ecom Express Customer Care's response, Oct 26, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

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