Ecom Express — Shipping and Delivery Bad Staff behavior

I have Been Booked a Product from MI Website and was Shipped Through Ecom Express On 31 Oct and the Courier was arrived at My DC (Vellarikundu, kasaragod, Kerala) Location which is my Delivery Center on 04th Nov, but The courier wasn't Delivered yet on after 3 days of waiting, So I go to the Delivery center and I ask for the status. I Got bad attitude from the Executive Who has managing the Office, He was harassed me and Had bad words and said that he will not willing to deliver my order He said He will return it back. and said bad words The date is 07 th Nov morning 8.00am i am go in the Office. He Use Bad words and tell me that He left so many packages there not Delivering in there. You Can do what ever You had. I am so Disappointed and Come Back from there. As a customer I didn't Expect that Kind of Response from The Executive. Please Do the Need full or Return my Product. It was a Birthday Gift I have purchased. That is why I need it urgently. But After 3 days of waiting Bad things and response I got from the Courier
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express
 
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