Ecom Express — Subject of Complaint:- Delivery person didn't delivery anything but got message of product delivered.

I bought that product from on 20th Nov 2020 from KUSINT ELECTRONICS PRIVATE LIMTED, 11, Okkaligara Street, Maraghadhama Temple
Attibele Anekal Tq, BENGALURU, KARNATAKA, 562107
Order Number:[protected] Invoice Number : IN-993
Order Date: 20.11.2020 ( Fully paid in advance to Amazon).

Delivery person called me on 26th Nov 2020 phone no. [protected] (don't know the name) but not delivered anything not even come to my address but on 28th Nov 2020 I got a delivery massage from Amazon that product is delivered on 26th No 2020. I mailed to Amazon for refund back. Today got a new massage that courier person can't reach me
for pick up . I can't understand what is going on??? I didn't even got my product
then what is the meaning of pick up!!!
Please do need full as soon as possible.

Regards
ABHISHEK DAS
[protected]
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2020
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express
 
1 Comment

Comments

Sir,
Plz return parcel and refund money 1099.combo purana shirt mila hai .mai apse request karta hu ki ap product le jaye.
Ecom Express Customer Care's response, Dec 2, 2020
Verified Support
Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Ramen
Team Ecom Express

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