Ecom Express — Very bad delivery service

My part of order no. [protected] is still pending 4 days back they sent msg of order out for delivery after sometime they text my address is unrechable. How's this possible? They themself delivered so many orders in past 2 years in same address. Every time your service is like this. Need complete management change in kurseong site.
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Ecom Express customer support has been notified about the posted complaint.
Nov 25, 2020
Updated by diku1
But its still not resolved. How you have marked it as resolved?
Verified Support
Nov 27, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Ramen
Team Ecom Express
 
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information