My part of order no. [protected] is still pending 4 days back they sent msg of order out for delivery after sometime they text my address is unrechable. How's this possible? They themself delivered so many orders in past 2 years in same address. Every time your service is like this. Need complete management change in kurseong site.
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Nov 25, 2020
Updated by diku1 But its still not resolved. How you have marked it as resolved?
Verified Support
Nov 27, 2020
Ecom Express Customer Care's response Dear Sir,
Greetings From Ecom Express.
With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.
Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment