[Resolved] Ecom Express — Very very worst service

Surendhiran Abhimanyu

Jun 25, 2016

Address: 642202

I order in snapdeal. But not delivery at my address. Because of delivery boy not come at my address. That boy call me and say u come at my side and collect your order. This place are above 8km from my address. Same thing last hpn my last order. I personally go and collect order.
Same thing hpn tdy order. Just i cancel that order.. Ecom express is the very very very very worst service...
Snapdeal please avoid the ecom express for your transactions...
Very very worst service... "ecom express".

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Aug 6, 2021

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

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Comments

Surendhiran Abhimanyu

Jun 27, 2016

I order in snapdeal.. ecom express taken my shipment process..
he did not deliver my actual address. Deliver boy call me and said "Come and collect the product". That location is 8km distance in my actual address...
Finally i cancel that order.
U did not deliver in my address.. pls avoid my order... if any other courier service delivery my order in my place.
very very worst service.. Snapdeal please avoid ecom express for ur transactions...

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 4, 2016

Dear Surendhiran Abhimanyu,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal