[Resolved] Ecom Express — Worst Service

bhoite.sheetal

from Delhi, Delhi

Dec 10, 2014

Address: Mumbai City, Maharashtra

Very bad & worst service of this Ecom express, Telling us the parcel delivered with in 4 days, from 4th Dec they received my parcel from snapdeal, but not yet delivered, today that express guy saying that there is 2 pin no. mention so we have return back this parcel to snapdeal, all this bakvas saying as snapdeal given the proper address. This ecom service is very worst and there is staff is also rud not satisfying the customer, before 2 days they saying that your parcel is coming in our hub it is going 2 another hub, all they told.

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Aug 14, 2020

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Dec 10, 2014

Dear Bhoite,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

Muralidharan T R

from Bengaluru, Karnataka

Jul 6, 2015

One of the worst courier company in the world is ECom Express.

This people take only 10 days for delivering goods on same city. see the picture. and it is not yet delivered.

These company can close and go out of India to save others worry and time. They are good for nothing :)

the situation is not only for me, people who opt ECom express are all facing the same problem.

Muralidharan T R

from Bengaluru, Karnataka

Jul 6, 2015

No comment for bad performance :(