Ecom Express — Zoomin photobook / order is lost

Ankithex

Nov 15, 2020

Address: Jabalpur ,ecom express delivery center

I ordered a photobook but I entered wrong phone number so I changed it after contacting with zoomin within few hours the parcel was to arrive in three days but took 12 days still hasn't arrived, the customer care always says it will arrive tomorrow but never arrives, sure it is lost not here in near by delivery center . I need my money back so I can reorder it . Ecom express wasted my so much time .

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express