My product was pickup by the agent but myntra cs agent says its not picked up. Where is my product then?
Tracking id: MYNR[protected]
I am attaching all the relevant information I have. Please look into it.
Details: I returned a Navy blue kurti from Myntra. Ekart agent came to pickup ones but cancelled it for some reason I dont know. He didnt take my product. Second day i again requested a return. Another agent came he took the product but they sent me a cancelled sms. I raised the issue so they again sent me a sms saying it was picked up. But Myntra is not initiating my refund because they are saying its not picked up. Please contact the delivery agent and enquire where is my product. I never received any receipt for pickup before so i had no idea i am supposed to get a receipt. But the agent specifically asked me for that particular product so i definitely didnt give it to a random person. Then where is my product? Please provide me the pickup return id and let me know the current status.
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