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Electrolux India Complaints & Reviews

www.electrolux.in
2.4
Updated: Mar 5, 2024
Complaints 937
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444
Unresolved
493
Good! Electrolux India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Electrolux India step up their efforts to fully resolve all complaints 👍
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4
PCB of out side Unit of Electrolux Air Conditioner
2
Malfunctioning and no service support
0
unable to use as no recipe book is given

Electrolux India reviews & complaints page 46

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N
Nalinakshi Trikha
from Gurgaon, Haryana
Jun 22, 2008
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replacement of damged part in fully automatic washing machine of electrolux.

I had purchased this Electrolux fully automatic washing machine model ewf600fz machine from M/s Akash Sarojini Nagar in 2005.
I have been complaining about broken pulsator of the machine for the past three weeks with ome of their authorized service providers M/s Royal Refrigeration Lajpat Nagar.
However, till date extended assurances only. a person coming to see with assurance to replace the spare. Repeated calls for reminding...
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B Vijaya Lakshmi
from Hyderabad, Telangana
Jun 18, 2008
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grievance regarding customer care

This is to bring to your notice regarding the complaint which I have lodged, after my refrigerator failed to work properly.I had lodged a complaint on June 9, 2008, complaint number: 8c[protected]. The service boy turned a few days later, however his work did not fulfill the need. My refrigerator is still not in working condition inspite of me paying all the charges for the service. I hereby, request you to check out all the above details...
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A
Anitha Agarwal
from Hyderabad, Telangana
Jun 17, 2008
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REFRIGERATOR COOLING CAPACITY IS NOT GOOD

I am from Hyderabad. I have given complaint about it at J.D.ELECTRONICS (Ameerpet) about 3 years ago. The refrigerator sometimes works and sometimes doesn't from the day of purchase i.e. 3 years ago. No one from their came to repair it. Instead they tell us that they will come at our house at 8 P.M. daily and no ones caring about the complaint. Should we use your products or just be unhappy with the service and just throw away your products....
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K
K.S VENKATESAN
from Nalagarh, Himachal Pradesh
Jun 16, 2008
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poor quality and manufacturing defect

i purchased from sales india ahmedabad and registrtion no 22600578 dated 15/ 7 2002, I have been using kelvinator from my child hood i am 51 years, but the quality i am experiencing is as bad as no one can imagine, your service is incredibly poor, i purchaed a Hithahi costing Rs 35000 because you company policies, who is insta care sevices, he is sucker of the customer, ur persons collect money to visit and never informed the compressor...
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N
n.nageswarao
from Hyderabad, Telangana
Jun 16, 2008
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address of service centre in New delhi, India

purchased microwave oven - convential model in vijayawad one year back, it was not working from three months.We have lodged a complaint in krishna veni electronics, vijayawada.complait no-1921.till date there is no response .kindly help me in this regard.
MODEL.NO-EM-20EC80SL
S.NO[protected].
regards
nageswarao
[protected]...
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S
sukhwinder kaur
from Jalna, Maharashtra
Jun 15, 2008
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problems with fridge

sir,
this is to inform that i had purchased an electrolux fridge model no.REF ER45FFPS and bill no.241477 on date 15/2/2008, and from that very day it started giving problems for instance the temperature of the fridge is regulated in such an order that it spoils the vegetables.We have registered the complaint and called uncountable times to the 'Next retail shop, address-sec 35chd ph no.-4652739' but of no use.At last...
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P
Pranab Biswas
from Kolkata, West Bengal
Jun 14, 2008
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pathetic service from Electrolux

Would like to share our wonderful experience with Electrolux and Sales Emporium (Garia). The whole story started on 26th Aprl'08, when we visited Sales Emporium (Garia) to buy a Microwave Oven for our home. Previously we decided to buy Wirlpool or IFB item, but the entire sales team of that shop almost forcefully sold us a 17 Lit White Microwave Oven of Electrolux made.
We had to wait a full damn week to install the same after...
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Niraj Singh
from Mumbai, Maharashtra
Jun 10, 2008
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Poor service!

Hi,
I have purchase the electrolux microwave on Feb, from Vijay Sales Gorbandar Road Thane. My Microwave convection mode was not working from last 30 days. I have complain it to Vijay sales service center and they not able to find the applicable service center for the same.
15 days after before after talking to there higher authority they send a guy call Rehan from National Service center from Kalyan. He found out the fault...
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T
Tejas R Bhatt
from Chennai, Tamil Nadu
Jun 3, 2008
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Compressor not working

I have booked my complaint to deler but nobody is reponding the coplaint since last 12 days. it is warrenty period but they r not replying even i visit your Ahmedabad service centre at chakravarty house, then also they r not giving any response.
No telephone or mobile attanding.
So what is the meaning of the company service centre. I want to know that i will get the repairing of my refrizrator or not ?

i have...
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A
Ananthapadmanabha Bhat
from Gajuwaka, Andhra Pradesh
May 31, 2008
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Draining tube leaky

I have been using above machine - model EW1062W, Serial number 92900002, purchased on[protected] since 7 years.
I found the machine leaky last month and complained to M/S Harsha, Udupi 576101, dealer of above machine a month back. They send a technician and it was found that the draining pipe is leaky and require replacement.
Though it is more than a month they have not yet replaced the pipe resulting great inconvenient...
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B
BHUVAN DHINGRA
from Chennai, Tamil Nadu
May 27, 2008
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Electrolux Service handled by Outside Party

I had purchased Electrolux Microwave Oven 8625 C model from Vijay Sales on 31/12/06 for Rs 7390/-, with a warranty on the gadget for 1 year and warranty on its Magnetron for 3 years.

As per the termsthe warranty on the PCB Switch Panel is over and there was a need to call the company's technician. To my surprise the company operates through a service agency. Te agency has a unilateral charge of Rs 280 for the visit and...
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S
S B MAHAPATRA
from Bengaluru, Karnataka
May 23, 2008
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IMPROPER FUNCTIONING OF THE REFRIGERATOR

I purchased one Electrolux Refrigerator Model 285FF 0Zone Luxury Sl No. 50302278 from M/S Bharat Electonics, Bapujeenagar, Bhubaneswar. But from the day of its installation, the same has not been given proper service as a result of which whatever vegetables kept inside, are being damaged. On my continuous complaint to your service centre at Sahidnagar, one service staff changed the Thermostat on 02.05.2008. In spite of change, the...
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V G Eapen
from Thiruvananthapuram, Kerala
May 20, 2008
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Not working

This refrigerator was purchased on[protected] from Majestci Agencies Pvt. Ltd. Cochin, Kerala. Till 2007 the fridge was trouble-free. In November 2007, we noticed that the freezer was not working. We contacted the authorized service franchise for Electrolux Kelvinator at Vytilla, Cochin. They came to collect the fridge only after one month. By then the whole fridge had stopped working. After they took the fridge we had to suffer for another...
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S
Sumita
from Raia, Goa
May 13, 2008
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Worst after sale service

I have launched the complaint on 5th May 2008 to the dealer Mahavir Electronics from where I have purchased the A.C. They said that they had given the compalint to the service station. I took the number directly and made a call to know the status. Mr. makarand from service station said they don't have the complaint. So I gave the complaint again on 8th May 2008. The complaint No. was 05090006. I made a call on 9th May 2008 and the reply...
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S
sachin narayan wankhede
May 9, 2008
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wrong part replacement commitment

my machine is under warranty in 7 year presently it 3 year completed but his pcb faulty, complante launch in dealer he say you pay charge 300/rs, i given him but he change this kit is also faulty, he is not recieve my numbeer & his office number is out of service, he give me company service ex number they not recieve my phone, not give me satisfied action,

its totaly 6 month cycle run (mean total 6 months work in same...
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H
harpreet singh badal
from Chandigarh, Chandigarh
May 8, 2008
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Refrigrator not working

I'm from punjab bathinda - our fridge (Electrolux-kelvinator 2005) was not working - cooling not functioning properly, complaint filed with customer service, - biometer/timer (As told by the service centre) was replaced & we paid rs.2000 - fridge is still not working properly from the date of repair, almost 6 months have passed-we're calling everyday-we get very few responses, our calls are cut, asked to call back & so on...
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A
Amit Kumar
from Pune, Maharashtra
May 7, 2008
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Fire in Refrigerator

Kindly refer to the attached case history
I am still waiting for the apropriate action.

Manu dev wrote:

Dear Sumeet,
What is the delay???
Manudev

On Mon, 05 May 2008 amit kumar wrote :

Dear sir,

Apropos to the communuication listed below i am still waiting for
required action.
You are hereby once again requested to kindly expedite...
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S
senthil kumaran
from Delhi, Delhi
May 5, 2008
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WITHOUT REPLACEMENT CHARGING

DEAR ALL,

PLS. FIND THE BELOW MAIL WHICH AS BEEN SEND TO CUSTMER SERVICE .
Dear Sir,

This is in ref with my purchase bill no 1089 at NEXT RETAIL SHOP (ELECTRONIC PLAZA, KALKAJI, NEW DELHI)date 20/1/07.

First complaint dated on 27/1/07 the -No Cooling-Reason there is lekage in the system.

Second complaint lodged on 2/7/07 -No Cooling - Reason Due to same gas lekage .(Within...
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L
L N Bapat
from Nashik, Maharashtra
May 4, 2008
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Refrigerator not working

Dear Customer Care Manager,

Our Kelvinator Electrolux 235 Preminum refridgerator, Sr. No. 34716517, purchased on 20 March 2004 from Rawat Brothers, 1583, Sadashiv Peth, Pune 411030:

Problem: No cooling.

Complaint Nos.and detals of action thereon:
(1) 900IG08B29114: Change of Compressor, change of gas and one stabilizer fixed at our cost.

Result: Working did not improvebr...
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S
Soumyendubikash Mazumder
from Delhi, Delhi
Apr 28, 2008
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Door of my freeze

On July 2006 I had purchased on Electrolux Freeze . On may 2007 I lodged complaint regarding door of my freeze. Service Center Engineer came verified and collected all the relevant documents and assured my withing 30 days door of my freeze will be replaced. To day is 29th April 2008. Nothing happend. I am pesting the e-mail which was sent to me by service centre head it will speak everything..
From: [protected]@hyundaimail.combr...
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