| Address: Chennai, Tamil Nadu |
Faulty Battery for UPS
I have purchased a Inverter in December 2011 and i have been facing severe problems from August 2012. I have registered multiple complaints from September 2012 and there were more than 5 APC Service engineers visited my place and finall concluded that the issue is with the Battery and will be provided with a replacement. Now when ever i call the help desk of APC they tell me that there is no Stock of Battery and i would have to wait. Its already more than 4 months and there is no response from APC or at least there is no confirmed date given when Battery will be replaced. My APC Details are as Follows:
Model: BI850Sine S. no: EB[protected] Complaint No: C1-[protected] Registered on 6 Nov 2012
Earlier complaint numbers are: C1-[protected] C1-[protected] I have contacted the escalation leads Ganesh Shamanna, Ranjit Angadi and Ravi and as per their instructions i have reached out to the area manager Senthil and Karthikeyan but still no response. Please help me resolve this issue and help me get the replacement battery
My Name is Krishna and my contact number is [protected] Was this information helpful? | 
Q-LEAd Battery — waiting for Replacement more than 4 months
Dear Sir,This is regarding Service no-064 dated-14.08.10 for inverter battery failed under warrantee in only 3 months from the date of purchase. I want to bring your attention that my complaint was not handled properly by Q lead dealer of Company and I have not received battery replacement.
Thanking you
Amit Ranjan