APC by schneider electric
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APC by schneider electric Complaints & Reviews

M
mazhar_sam
from Bengaluru, Karnataka
Feb 25, 2022
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Very bad customer service from APC. Not ready to resolve issue with my APC UPS

I had purchased an UPS from APC and recently I was facing an issue with the UPS. When I called the customer care for raising a compliant, instead of the resolving my issue, the service engineer is saying there is no problem with UPS. He is not listening to what issue I am facing. When I insisted to log a compliant and send a service engineer to come and check the issue. The customer service engineer just disconnected my call.
The...
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R
rnkrishna
from Thrissur, Kerala
Jan 8, 2013
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Battery complaint

Address: Chennai, Tamil Nadu

Faulty Battery for UPS
I have purchased a Inverter in December 2011 and i have been facing severe problems from August 2012. I have registered multiple complaints from September 2012 and there were more than 5 APC Service engineers visited my place and finall concluded that the issue is with the Battery and will be provided with a replacement. Now when ever i call the help desk of APC they tell me that there is no Stock of Battery...
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