[Resolved]  Evok — Bed not received even after 40 days

I have ordered King Size bed on 12th August'21. Order ID:18491531. I have tried multiple times to get the details on the order. Everytime I call they give a fake information telling the product will be shipped tomorrow. And the Manager Ashish Gulia dropped mail stating it's already shipped on 12th Sep, but when I called him today (20th Sep) he says it's not shipped yet. Will be shipped tomorrow. I'm fed-up listening to same story since a month. I told him to cancel the order and refund the amount. I'm not sure how many months they take to refund. Please intervene for a quick action. Thank you.