| Address: Bangalore, Karnataka |
This is about the overall abysmal, fraudulent and unprofessional behavior by Evok, Kalyan Nagar, Bangalore during the sale ans support of dining table bought by me on 8 September.
Please provide me contact for a laywer so that i can pursue legal action and claim damages.
Order Date - 08/09/2013
Expected Delivery Date -18/09/2013
Actual Delivered Date - 01/10/2013
I received a call from EVOK saying delivery will be delayed as the piece in warehouse is faulty.
After 13 days of delay, and repeated follow ups, the piece was delivered and the finishing was poor. Customer complaint was logged. And no further response.
After another set of follow ups with Arjun and Rajesh, a new table was promised to be delivered on 31st October. And the piece was not delivered and lame reasons/excuses were given by Rajesh. Finally on November 4th(Today) new dining table was received which has a crack. Photos attached.
The store guy Arjun and Rajesh - Both of them are not aligned and asks to call each other. It was boasted that the so called 'Nakshatra Dining Table' is the hot selling and no complaints are received so far. I don't care about it. The piece I received is not proper. And I'm not satisfied.
Rajesh has challenged me to go to consumer court. As a first step, I'm posting this complaint here.
The most irresponsible of the lot has been Kiran. Apparently he's the store manager and he's never there to be reached by any means.
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Please provide me contact for a laywer so that i can pursue legal action and claim damages.
Order Number - 1024SO/13-14/000451
Order Date - 08/09/2013
Expected Delivery Date -18/09/2013
Actual Delivered Date - 01/10/2013
I received a call from EVOK saying delivery will be delayed as the piece in warehouse is faulty. After 13 days of delay, and repeated follow ups, the piece was delivered and the finishing was poor. Customer complaint was logged. And no further response. After another set of follow ups with Arjun and Rajesh, a new table was promised to be delivered on 31st October. And the piece was not delivered and lame reasons/excuses were given by Rajesh. Finally on November 4th(Today) new dining table was received which has a crack. Photos attached.
The store guy Arjun and Rajesh - Both of them are not aligned and asks to call each other. It was boasted that the so called 'Nakshatra Dining Table' is the hot selling and no complaints are received so far. I don't care about it. The piece I received is broken and not proper. And I'm not satisfied.
Rajesh has challenged me to go to consumer court.
As a first step, I'm posting this complaint here. The most irresponsible of the lot has been Kiran. Apparently he's the store manager and he's never there to be reached by any means