Evok — cardiff fabric 1 seater recliner in chocolate colour

Address: 560066

Order no. 8844739: since the time i place the order, not received a single confirmation on the status. I have called five times till date on[protected]. Was assured of a call back thrice but nobody has bothered to call back. The customer service people only say they have no status and cannot cancel..
Tried calling on [protected] provided in their website and the message i got is "please check the number you have called". Asked for cancellation and nobody is willing to do that even.
I do not want the product at any cost for the mental harassment these guys have put me through. Please refund the entire amount - rs.19490 as soon as possible
Was this information helpful?
No (0)
Yes (0)
Evok customer support has been notified about the posted complaint.
 
1 Comment

Comments

The sofa is peeling off at several places within about 2 years of purchase...The customer care is Conveniently putting this as out of warranty but Is such a high value product with evok assurance expected to deteriorate so pathetically within such a small time...?

bimals's reply, Oct 14, 2019
Btw - This was a 3+2+1 set of MAGNA leatherette sofa set (including 1 recliner) bought in May 2017...

Below are product details:
Magna new leatherette recliner sofa 1 seater with glider-dark. Brown
Magna new leatherette recliner sofa 3 seater-dark. Brown
Magna new leatherette recliner sofa 2 seater-dark. Brown

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Evok
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    273
    Pending
    0
    Resolved
    87
    Evok  Phone
    +91 12 4477 9201
    +91 12 4477 9200
    Evok  Address
    Unit No 301-302, 3rd Floor Park Centra, Sec.-30, Gurgaon, Haryana, India - 122001
    View all Evok contact information