Evok — company refutes free installation claim

Address: Dehradun, Uttarakhand, 248001

I bought sofa sets of around 1.5 lacs from evok store kirti nagar, delhi. They promised free installation, now in dehradun the sofa has reached at my home. Company is now refuting my claims of free installation. They want extra 1k to 2k for a free service. Dehradun has an evok franchisee to make my installation happen, which they promised free of cost at the time of purchase. Very bad experience from evok. Go for other furniture brands, evok's after sale service is the worst