[Resolved] Evok — complaint raised for product damaged[protected]

Praveen Kumar Sachin

from Delhi, Delhi

Jul 24, 2019

Address: 600110

Dear Sir,

I ordered Evok Monet Three Seater Sectional Sofa (Matte Finish, Ivory) from amazon.

I have issue in this product. Last 2 months before some crack came in this product. but now so many crack came in so many places.

I need solution on this issue. please do the needful.

Herewith attached the invoice copy, warranty slip and also damaged product photos.

Below general details FYR.,

Order Number:[protected]

Order Date: 11.10.2018

Invoice Number : SBLB-72078

Invoice Details : KA-SBLB[protected]
Invoice Date : 17.10.2018

Sold By :
Cloudtail India Private Limited
* SY No 24/2, CHIKKAHULLURU VILLAGE,
KATHA NO: 200, KASABA HOBLI, HOSKOTE
TALUK, BANGALORE RURAL DISTRICT
Bangalore, Karnataka, 562114
IN

+6 photos

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Nov 18, 2019

Complaint marked as Resolved

My issue was resolved.

Evok customer support has been notified about the posted complaint.

Aug 06, 2019

Updated by Praveen Kumar Sachin Almost 14 days over. still this issue is not resolved yet. even though no one attended this

Sep 11, 2019

Updated by Praveen Kumar Sachin Still not resolved my issue. Please don't buy evok product anyone.

customer support also very worst.

don't buy evok product
don't buy evok product
don't buy evok product

Oct 30, 2019

Updated by Praveen Kumar Sachin Still no one response and resolve my issue from EVOK team??

I think, they are waiting the product warranty expiry