Evok — della dining table 6 seater

Address: Marathahalli store room, Bangalore, Karnataka, 560037

We have ordered a dining table (6 seater, model name-della, order no:[protected] with teak finish from evok showroom, marathahalli on nov 30, 2019. They delivered the product on dec 9 which was not at all polished. So we raised a complaint for the finish and polish of the product (Complaint no:mj47763) with the customer care on the same day. A technician came and raised the complaint on dec 12. We called the customer care many times and after one month, they told they will pick up the product, polish it and send us back the product. After one week, on[protected], they have sent a new piece with the same finish (Can't say it is a finished one) they have delivered as before. We called the customer care again and again and they informed to pay charges for the assembly. Its been one week after the delivery and no one has come for the assembly till now.
We are very unhappy with the product quality and finish and the service. We don't want this product. So please return the product and refund us the money.