[Resolved] Evok — evok kitchen

Sahil Nagrath

from Narwana, Haryana

Mar 6, 2018

Address: Ludhiana, Punjab, 141001

Website: www.evok.in

I placed an order for installation of moduler kitchen in october, 2017. Paid 100% of total amount as it was demanded. Payment was made to evok store in ludhiana. Even after
Lapse of 5/6 months order has not been completed yet. There is a serious issue of alignment of shutters & colour combination but no one is caring at all. Series of complains were made over phone calls/sms & emails but no one is listening.
Kindly help otherwise i would have no choice other than initiating legal actions not only against local evok store in ludhiana but also against mother company hsil.
Regards
Sahil nagrath

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Aug 11, 2018

Complaint marked as Resolved

Evok customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

Evok Customer Care's response Dear Customer,

Greetings from Evokcare!!!

We are thankful for your feedback and assure you that we are continuously working to improve and deliver best experience in terms of products and services.

We have received job completion certificate on 15th May from your end, confirming that installation is complete for both the Kitchens and same have been attached.

For any further service assistance, kindly contact us at Evok care @[protected] or email us at [protected]@evok.in. We are open for our customers during all seven days a week, between 11am to 7pm. We will be pleased to serve you.

Assuring you best of our services.

Thanks and Regards,
Sachin,
Evok Care