[Resolved]  Evok — fitting of substandard fruit and vegetable basket in the kitchen

Address: P-902, Great Value Sharanam, Sector-107, Noida -201301, Gautam Buddh Nagar, Uttar Pradesh, 20130

I had my modular kitchen made and fitted by evok. At the time of negotiation they promised to complete the fitting in a month, which finally took more than four month to complete the modular kitchen. Once the full payment was made they started showing their true colour. I have made several phone calls to their sales executive and fitting engineer regarding installation of substandard fruit and vegetable basket in the kitchen. Then on 23rd feb 2019 vide complaint no. Mj 39028 i logged my complaint with their customer care, but to no avail i had been following up with the customer care but with no solution. One fine morning this complaint was closed from their end without any resolution. I again raised a complain vide complain no. Mj 42341 dated 11th june 2019. I did not get any resolution. I called them again on 12th july 2019, again the same answer, it will be taken care within 24 hrs. It is a clear case of cheating by evok by showing something in the show room and installingg inferior quality product.