Evok Furniture — diamond table console

Address: One showroom in CROWN INTERIORZ MALL, Sarai, Faridabad, Faridabad, Haryana, 121010

Evok does not respond to my complaint emails lodged for a pest infected table manufactured by them and purchased by me. Evok sales team at crown interiorz mall showroom, faridabad during my purchased assured that no wooden furniture shall get infected by pests throughout its life. With some months of purchase one side of the table is infected with pests and even after treatment it continues to spread. Table is under warranty toll end oct 2019. I suspect the table was already infected with pests and supplied to me.

Now no response to my emails for replacement of table except an automatic email from [protected]@evok.in that we shall revert back, but almost 5 days passed till today 04-jul-19 since lodge of email complaint. Two times evok sent one person to spray some solution to the infected area but that is just an eyewash, pest activity is still visible and it must have damaged a lot inside not visible to naked eye.
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Evok customer support has been notified about the posted complaint.
 
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Damaged SPRING AIR DOCTORS COIR Supplied through invoice no[protected] dated 27.08.2019 ( product received on 30.08.2019) .
Noticed assembling .
The same is to replaced and penalty to be imposed on the party for such humiliation.

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    Unit No 301-302, 3rd Floor Park Centra, Sec.-30, Gurgaon, Haryana, India - 122001
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