Evok — Grievance: Harassment and Unfair Trade practice, Fraudulent behavior by Your Evok Store, Zirakpur, Punjab

Address: Mohali, Punjab

Hi Sir, This is to inform you that I bought some sofa from your Evok store throught bajaj finance on[protected] under Sales order number: 1008SO/14-15/000444 That EvoK was unable to deliver the quality product even after 2 delivery attempts. That they canceled my order by signing and stamping on the Invoice, and it has been 3 months they have not refunded my money to Bajaj Finance or to me. Also, Bajaj finance had deducted 2 EMIs from my bank account and for a product which I have not purchased. Further to inform you that I have called many time to your Evok store Manager Mr. Dambaroo and he has been giving false statements to me that he has refunded our money to Baja Finance, which is a fraudulent and false statement as informed by Bajaj Finance. Please suggest me when this is going to stop and you are going to refund my money or I have to take necessary action against Hindware in consumer court or as applicable by law. Please be noted that, I do not want any Credit notes, I simply want my complete money back in my account or to be refunded to bajaj finance, since I have no faith in Hindware and I do not want to purchase anything from Hindware in Future. Further to inform you that some of Senior of your Evok store, Zirakpur, has called me and they have told me that their sign and stamp on the invoice for canceling the or order has no significance. This is a serious offense. Mr. Dambaroo has been giving us fraudulent statements from last 3 months and now any again a act of fraud by refusing their cancelled order. Further to inform you that I have the complete evidences and photographs of the defected furniture whatever they have delivered in their 2 delivery attempts. Please help me or suggest me if I should take the police help or I should go to consumer court against this fraud and unfair trade practice. Regards, M: [protected]