Evok — Imperial King Size Bed - Head Board damage

Address: Gautam Buddh Nagar, Uttar Pradesh

Website: EVOK

Complaint No. MJ15115 - This is raised on August 22nd 2015 ( Almost 1 month back ) related to Head Board pasting / damage issue of the Bed purchased from EVOK. There is no replacement / repair done still and repeated call to Customer care / Executive ( Mr. Bhanu / Mr. Naresh Negi - From the Shipra Mall EVOK showroom ) gives no results. EVOK represents itself as big brand and when it comes to consumer satisfaction it is big time pathetic. EVOK needs to be more professional in their approach and should have resolve this issue within time frame. I am hoping that after purchasing such a costly bed this issue just gets resolve and I am no more going to buy anything from EVOK ( Fraud Co. )