[Resolved]  Evok — L shaped sofa

I had ordered a L- shaped sofa from your web site (Order copy attached) which was delivered on 22-11-20.
On the website it was mentioned in the description that there will be 4 boxes but I was delivered only 3. On the very same day I registered a complaint through online helpline number (ticket id IND[protected]).
On 23rd a person from EVOK came to check the consignment, he also confirmed that one box is missing and he talked to someone from EVOK and registered a complaint.
you are therefore requested to look into the matter and do the needful as early as possible.
please reply when will I receive complete order.
please find the attachments (Order copy, EVOK persons testimony, tax invoice and delivered order 3 boxes)
thanks.

No communication made by the firm till date to resolve the above mentioned issue.
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Aug 12, 2021
Complaint marked as Resolved 
Evok customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2020
Evok Customer Care's response
We`ll arrange to resolve the issue on priority.
 
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