Evok — Orders[protected] and 15360255 not delivered

Address: Eldeco city , Lucknow

I order the above furniture (Bed and TV unit) on 16th March 2021. The order has still not delivered even calling multiple times to customer care and evok representatives.

Its been more than 3 months and the items are not delivered. I can understand the pandemic situation but I am not getting any update for the delivery date.
A humble request please deliver the items(if you are capable) else refund my money.

Regards
Amit