Evok — Payment made but no order confirmation

Website: evok.com

How. I made payment for "fusion leatherette 3 seater sofa in beige by home city" on 2nd june, 2020. Made payment, but did not get confirmation mail. Kindly let me know the status as the money has been deducted from my account.
Payment transaction id is [protected]
Registered mobile no [protected]
Email i'd [protected]@yahoo.co.in

I made many calls and sent emails but no response till now. Please look into the matter.

Smitha sriram