Evok — Pending replacement of faulty furniture

Evok carpenter, could not assemble the pieces, , raised complaint for replacement on 6 April for the study table we ordered on 23 March 2021, on line and paid in advance.
Since then we are waiting for replacement of faulty pieces, , delivery of new pieces and then assembling of the same.
No action in spite of raising requests
till today 28 may 2021
Do we have any choice ????