Evok — Recliner damaged

Despite several reminders, there is no response from EVOK. THe recliner is getting damaged day by day and its warranty is about to expire.
Kindly take back the recliner and refund me the complete money. You are just a bunch of frauds.
Not even once has anyone visited in last year and the recliner is now totally dysfunctional.
The reclining mechanism has got damaged and is totally dysfunctional.
My name is Dr Syed Nabeel Muzaffar
Address: tower 7-502, metro city, papermill colony, 226006, lucknow
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    Evok  Phone
    +91 12 4477 9201
    +91 12 4477 9200
    Evok  Address
    Unit No 301-302, 3rd Floor Park Centra, Sec.-30, Gurgaon, Haryana, India - 122001
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