Evok — Refunding my money. No delivery given.

Padma Prabhu

Feb 17, 2017

Address: 560024

Hi. We had ordered for a cot from evok on Dec 2015. And delivery was supposed to happen in Jan 2016. We did not get the delivery instead the EMI was being deducted.we informed the bank to stop the EMI they said it needs to be informed to Bajaj Finance. We informed them they said store.and ever since its just being evok store to Bajaj finance and vice versa. Finally after lots of fights they bothered to reply to us after the EMI tenure got completed and when we are asking them our money they r refusing. We have paid nearing 40000 and nor got any furniture. Now they say we can't give u money buy furniture. And funny they don't have anything in that range. ( eg: tables which we can get for 5k to 10k they charge a bomb 30k for a simple coffee table, sofa sets which are available for 30k they give for 1lakh). So what they expect. From 1 year we are fighting with the store. How can I get my money back.pls help

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Evok Customer Care

from Mumbai, Maharashtra

Mar 31, 2017

Verified Support

Dear Customer,

We deeply regret the inconvenience caused to you. We request you to kindly provide the contact number given during the booking of this product & sales order number. We shall get back to you at the earliest once the details are provided.

Assuring you the best of our services.
Sincerely,
Team Evok Care
[protected]
[protected]@evok.in

anci

from Kakrala, Uttar Pradesh

Apr 5, 2017

Please don't buy EVOK furniture, they don't deliver products on time, but they take amout full & delivery is not on time. Its a cheating company. They say one thing to us, and inform different to their store people. don't trust Their show room people ( sales person), they r liars.