Evok — replaced product chimney with missing installation parts and bad customer service

Address: Kirti Nagar

Very poor service. I had ordered a hindware chimney in replacement. After so many calls when they finally delivered the item it was without a box and without any installation materials such as pipe etc. We are still waiting for the executive to respond. If a brand like yours is behaving like the local vendors what can a customer expect. It was a mistake purchasing from your company. Please resolve this issue asap.
Was this information helpful?
No (0)
Yes (0)
Evok customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Evok
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    273
    Pending
    0
    Resolved
    87
    Evok  Phone
    +91 12 4477 9201
    +91 12 4477 9200
    Evok  Address
    Unit No 301-302, 3rd Floor Park Centra, Sec.-30, Gurgaon, Haryana, India - 122001
    View all Evok contact information