Evok — Termite infested furniture.

Sabitha Chandran

from Bengaluru, Karnataka

Apr 2, 2016

Address: Bangalore Urban, Karnataka, 560105

Website: www.evok.in

We had got chest of drawers from evok furniture jayanagar . An termite infested piece was given to us which we asked them to take back immediately. I was told that money cannot be returned back hence asked replacement. Its been 2 months now, havent got replacement piece or money back.The manager and apparently the overall owner of evok furniture in bangalore mr dhananjay has not bothered to tell us reason of why he is not able to provide us with replacement for 2 months now and is not taking our calls either. This is a frustrating experience . We want out money back and dont want to deal with such people ever again.

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Evok Customer Care

from Mumbai, Maharashtra

Nov 30, 2016

Verified Support

Dear Ms. Sabitha Chandran

Greetings from Evokcare!!!

We are thankful for your feedback and assure you that we are continuously working on the customer feedbacks to help us to deliver best experience in terms of products and services.

Your product was replaced with complete fresh product in April 2016 and we have received closure confirmation from your end.

For any further service assistance, kindly contact us at Evok care @[protected] or email us at [protected]@evok.in. We are open for our customers during all seven days a week, between 11am to 7pm. We will be pleased to serve you.

Assuring you best of our services.

Thanks and Regards,
Deepak,
Evok Care