[Resolved]  Evok — two seater recliner

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

We bought a two seater recliner in august 2018 from their show room at shipra mall ghaziabad. The left seat broke within a months time. Since we were going to be out of country for sometime we booked the complaint as soon as we reached here on feb. 2nd. 2019. Their technicians came and took the pictures but after that there is no response in spite of repeated calls.
Was this information helpful?
No (0)
Yes (0)
May 7, 2019
Complaint marked as Resolved 
Evok customer support has been notified about the posted complaint.
Mar 04, 2019
Updated by Sajal Kumar Dutt
Order number.[protected] Dated 25th August.
Complaint Number. MJ. 38390
Verified Support
Mar 29, 2019
Evok Customer Care's response
Dear Customer,

Greetings from Evokcare!!!

We are thankful for your feedback and assure you that we are continuously working to improve and deliver best experience in terms of products and services.

We have received complain closure confirmation from your end. For any further service assistance, kindly contact us at Evok care @[protected] or email us at [protected]@evok.in. We are open for our customers during all seven days a week, between 11am to 7pm. We will be pleased to serve you.

Assuring you best of our services.

Thanks and Regards,
Sachin,
Evok Care
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Evok
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    273
    Pending
    0
    Resolved
    87
    Evok  Phone
    +91 12 4477 9201
    +91 12 4477 9200
    Evok  Address
    Unit No 301-302, 3rd Floor Park Centra, Sec.-30, Gurgaon, Haryana, India - 122001
    View all Evok contact information