[Resolved]  Exalt Consulting Placement Services [ECPS] — Refund denied

I have not seen such worse consultancy who just play with people money, especially from the unemployed candidates.
No proper t&c was signed or informed at the time of registration.

No clause was read
nothing was educated about the refund process.
Randomly one employee calls telling ur profile is shortlisted and u can get premium service, pay so and so amount & its 90 days service
interview will be scheduled coming fri & flaunts with all big mnc company names & got registered.
And informed me that if you dont get any offer ur money will be refunded. This is the only sentence which was told.
And there is no one who can even listen and evaluate the call recording also

but after the registration was done, no call no show no email, no msg nothing from the company
i had to call then they say the person who spk to me was on leave
& then i call after a week again they say she quit & then i get furious & they say u have not completed ur registration / verification email post which i will get the interview call

to hear this i had to wait 3 weeks &

post that all interview which is not related to my profile which is other part of bengaluru not even related to my cv was send &
post 90 days i say refund
they have 101 formalities

suddenly from the sky they fall tellin clause 16th refund is denied

no proper communication nothing was informed

ecps is one of fraud consultancy who plays with unemployed candidates knowing their weakness.
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Jan 30, 2024
Complaint marked as Resolved 
Exalt Consulting Placement Services [ECPS] customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2023
Exalt Consulting Placement Services [ECPS] Customer Care's response
Dear Sharanya,

We verified your details with the team and we have procured that you have registered on 23rd of Aug 2023 and after the registration we have started working on your profile and given you ten interviews which you have not attended nor you have replied to the mails so based on terms and conditions your refund is cancelled by the refund team.

So based on your review we request you to drop a mail to [protected]@exaltconsulting.in to look into your case and re verify your details with the team and resolve your issue.
 
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    Exalt Consulting Placement Services [ECPS] Phone
    +91 80 4642 2201
    +91 80 4642 2200
    +91 80 4642 2202
    Exalt Consulting Placement Services [ECPS] Address
    #22, 1st Floor, NJ chambers, Bangalore, Karnataka, India
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