| Address: New Delhi, Delhi, 110048 |
Dear sir/ madam,
This is in continuation to my complaint on your customer care number for the battery purchased by me and is under warranty. As advised by service centre of my car and as experienced by me, i have been facing problem in my battery. Based on my complaint, service engineer visited my place on sep. 09, 2019 vide c. I. S. No. 64316 dated 09/09/2019 service vehicle number 4657 for battery manufacturing code a3k7a battery serial number 025659 battery type mreddin60.
During the inspection, it was told to me that service battery would be provided later as it is not available with the service engineer since said battery is to be taken for re-testing but i am surprised to note that even after lapse of more than 17 days nobody approached me to get the needful done. I have been calling the customer care number but everytime after explaining whole story to multiple telephone operators, since line gets disconnected and matter is unresolved.
Appreciate if you look into my complaint and get the needful done.
Look forward to hear from you. Was this information helpful? | 
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