| Website: www.facescanada.com |
I have ordered few items from faces on 10th Oct, and it has came to the shipping address but delivery partner told me there is a mistake in my phone number so otp is not generating and because there is mistake in phone number the person has not delivered the package n went back. The amount I have paid Rs. 3, 196/-.There is no attempt of delivering the products. I don't understand what is the big issue? the person, email ID, address everything is right and i have asked them if they can send me the otp on my email but they refused. Since then i am not getting any support, i have written more than 20 mails to them they are unable to change the phone number or address once the order is placed, and once it is dispatched they cannot cancel it. Now i am not getting any update from them as they are not delivering the products nor refunding my money.
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