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Fastrack Complaints & Reviews

1.3
Updated: Aug 19, 2024
Complaints 943
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248
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695
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Fastrack reviews & complaints(943)

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D
Deepikateddy
from Chennai, Tamil Nadu
Aug 19, 2024
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Colour fading issue

I have purchased a black metal watch from Fastrack on February 2024. Now the colour is fading away....
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Abdullah Nauman
from Delhi, Delhi
Jul 29, 2024
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Warranty claim

Address: Hyderabad

I am trying to register a complaint and claim warranty for more than a week now and everytime I try I fail and waste my time. I need to register a complaint....
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S
sanjoysengupta
May 16, 2024
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Fastrack NITRO PRO fitness watch

Address: kolkata

Can I use my NITRO PRO watch during swimming (at least upto 1m depth of water) ? the specification only says IP68 protected but donot say anything else....
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K
Krishnamonish
May 12, 2024
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My Fastrack smart watch not working while in warranty period and launched a complain via email . They asked for invoice video and back photo of watch . After that they sent a mail to share the address for replacement, but after 10 15 days no update from them and they are not replying for mails.

It's really a bad and disappointing experience

Complain number Case:TKT-[protected] - "Re: TKT-[protected]"
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    P
    pavankunala
    from Karur, Tamil Nadu
    Apr 16, 2024
    Apr 16, 2024
    This thread was updated on Apr 16, 2024
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    Address: 503, ram nagar,karur

    Dear SIr,

    I ahve purchased the Fastrack Revoltt on 31.03.2024 whcih is deliverd on 02.04.2024 and used twice i kept for charging after that touch is not working i cant pair to phone even to resolve . i have raised the concern to support team through mail but no response.
    request to help in this regard.
    Apr 16, 2024
    Updated by pavankunala
    not yet resolved
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      M
      MURUGESAN NALLU
      Apr 13, 2024
      Apr 13, 2024
      This thread was updated on Apr 13, 2024
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      Fastrack smart watch not on

      Address: THSR900108876 MURUGESAN ....mookandapalli 9943363123 Encircle number: 700050801088 State code: 33 City: HOSUR State: TAMIL NADU PIN code: 635109

      Fastrack smart watch not on. 38083PP14 -CU/TEAL- REFLEX RAVE FXWEARABLES - FASTRACK...
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      P
      Purvi009
      Apr 11, 2024
      Apr 25, 2024
      This thread was updated on Apr 25, 2024
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      fast track smart watch

      I have been calling the customer care number and Email ID but there is not concert answer, I have shared the Invoice, Backside Photo and 30 secs video as Customer care rep asked to share and also they have agreed the Fast track revolt Fs1 has issue but haven't received any update till date and whenever I call the customer care number they just fool by telling you have called Analog watches please reach out to to smart watch and the best part...
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      D
      debantika
      Apr 7, 2024
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      Watches

      I purchased a fastrack smartwatch (reflex play +).BLUE COLOUR
      it was working perfectly well but its been like a week or two i am having problem with the watch.the watch is not taking charge and getting swtiched off and is not getting ON because of no charge .i purchased this watch on 9.05.2023.and i am still on my guaranteed period.I visited my nearest fastrack shop and also from where i bought this.

      please do look into...
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      R
      Ritika Lahoti
      Apr 3, 2024
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      Fastrack Revoltt FS1

      My Smart watch stopped working suddenly. I tried charging it several times but it's not turning on....
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      H
      Harshitt1
      Apr 3, 2024
      Apr 3, 2024
      This thread was updated on Apr 3, 2024
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      Watch charging not working

      Address: Gwalior

      Watch switch off more days . Charging not working. Please replace yaa refund...
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      R
      Rinku gouda9
      from Bengaluru, Karnataka
      Mar 24, 2024
      Mar 24, 2024
      This thread was updated on Mar 24, 2024
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      Charging problem

      Address: 6AtoH,kiadb quaters bank circle doddballpur apparel park Karnataka India 562163

      Charging and display not working...
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      K
      kojja
      Mar 21, 2024
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      My watch turn off suddenly

      Address: sai satish boys hostel bapatla engineering college bapatla

      Please kindly solve my problem...
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      K
      Keerthivasang
      Feb 29, 2024
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      Smart watch my smartwatch not running

      Address: Navadhi 4th Bcross behind seventhday campes hosur

      I am buy a watch on 1 month ago I have an small problem watch will working but wrong time...
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      K
      Keerthivasang
      Feb 29, 2024
      Feb 29, 2024
      This thread was updated on Feb 29, 2024
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      Smart watch my smartwatch not running

      Address: Navadhi 4th Bcross behind seventhday campes hosur

      I am buy a watch on 1 month ago I have an small problem watch will working but time, date and day are not working...
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      D
      Deepa T C
      from Thiruvananthapuram, Kerala
      Feb 29, 2024
      Feb 29, 2024
      This thread was updated on Feb 29, 2024
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      Fastrack FS1 Pro Smartwatch - wrong Time displays

      I have purchased the watch on 17.01.24 through Amazon. Till now it was fine but from today morning the time displays wrongly in the watch.

      Please help to sort out the issue...
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      C
      Chiranjit@1
      from Silchar, Assam
      Feb 29, 2024
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      Unable to Register Fastrack Smart application in my mobile.

      Address: Silchar, Assam

      I am Unable to Connect My Fastrack Smart Watch in My mobile. there is a some error in Registration in the Fastrack Smart application.
      the error was attach in this mail.

      Please find the attachment

      Regards
      Chiranjit...
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      J
      Jesu balan
      from THOOTHUKUDI, Tamil Nadu
      Feb 19, 2024
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      Fastrack reflex hello smart watch not good

      Address: 19B, West Great Cotton Road, Shanmugapuram, Thoothukudi, Tamil Nadu 628001

      I have purchased Fastrack reflex hello smart watch. Variant no :38079PP03
      currently this watch is facing charging issue display not opening .only two months only I am use this watch.i have contact Fastrack service centre he told smart watches cannot possible to repair I am buy this watch (Rs- 3995)now what I do...
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      Jesu balan
      from THOOTHUKUDI, Tamil Nadu
      Feb 19, 2024
      Feb 19, 2024
      This thread was updated on Feb 19, 2024
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      Fastrack reflex hello smart watch not good

      Address: 281/23thereshpuram

      I have purchased Fastrack reflex hello smart watch. Variant no :38079PP03
      currently this watch is facing charging issue display not opening .only two months only I am use this watch.i'm contact tha service centre he told this Fastrack reflex hello smart watch one time repair cannot possible to replace.now what I do...
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      A
      anand6387
      from Varanasi, Uttar Pradesh
      Feb 17, 2024
      Feb 17, 2024
      This thread was updated on Feb 17, 2024
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      Mere watch me display problem hai

      Address: Kakarahawan sewapuri varanasi

      Watch display not working...
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      A
      Abhisek0808
      from Guwahati, Assam
      Feb 6, 2024
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      Fastrack Watch MODEL: 38083 has charging problem and has short circuit problems.

      Address: 133, Saurav Nagar, Beltola, Guwahati -781028

      The incident took place in 06/11/2023. I was wearing the watch on my hand and there was short circuit in the watch as I felt some current in my hand. This incident occurred again and again due to sweat in my hand and thus I didnot wear the watch from then onwards.
      The Order ID: OD[protected] dated: 16/06/2023.

      Now, even after charging the product is not starting and so there may be battery problem.
      ...
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