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Kalyan Jewellers Complaints & Reviews

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Last updated Oct 30, 2024
Complaints 386
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Kalyan Jewellers reviews & complaints(386)

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B
bhaskarguha1967
from Kolkata, West Bengal
Oct 30, 2024
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Cancellation of complaints

Address: 84 sristy appt talpukur

I had purchased 76.310 gms gold jewellery on 23 oct 2024. from your store at barrackpore, kolkata-700123. on deposit of rs one lakh 0n 01 sep 24, i was given two tokens sl. no. brkgtoafo146 and brkgtoaf0147 (rs. 50, 000/- each) and i was assured that i will get rate protection upto rs. four lakh gold value and as per para {1} of buy more get more value addition offers- 10% flat va, if i purchase more than 30 gms og gold.

i...
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Nil2988
Aug 9, 2024
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Product : Solitaire gets off from the ring

Its very unfortunate that a solitaire ring which was bought few years back with a trust that a good brand like kalyan will provide quality product.
But yesterday my wife have seen the solitaire missing from her ring and we all are in disarray and can't imagine that something of that sor can actually happen.

A similar product from a local jewellery shop is still going good and i never before faced anything of this sort.br...
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[email protected]
from kottiyoor, Kerala
May 7, 2024
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I have done my payment of 4000 RS of my scheme coming with Customer Id: [protected] and enrollment id: [protected]. The amount is deducted from bank with reference id:[protected] to PAS Online - KALYAN JEWEKKERS INDIA LIMITED with payment id: pay_o7YrfmQcXy6piL but its not reflected in my scheme details and ledger in https://payments.kalyanjewellers.net/schemeList .
May 9, 2024
Complaint marked as Resolved 
Its credited now
Kalyan Jewellers customer support has been notified about the posted complaint.
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    V
    Visa N
    Apr 10, 2024
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    Money debited but order failed, money not credited/refunded yet

    I placed an online order for 2 platinum rings for my relative in India. I am residing in USA and placed online order on April 7th Sunday. When I clicked pay, the portal said "payment failure" but the amount was debited from my account on the same day. I gave my relative phone number in India and my gmail id. I received an email saying I will get refund in 5 to 7 days! which is ridiculous. I chat with the customer support, he said it is refunded...
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    Palak Makker
    from Jalandhar, Punjab
    Jan 12, 2024
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    Amount deducted but payment showing pending in your site

    Address: 281, urban estate phase 1, jalandhar

    Today I made a payment of Rs 7000 for my installment as per the scheme opened in kalyan jewellers in month of November 2023. I made payment using upi, Phonepe and over there as well as in my bank account I have proof where it shows that the amount has been successfully transferred to kalyan jewellers. Now my moto to raise this complaint is either get the same amount reflected under my scheme as installment and if not refund my money back...
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    S
    Soyab Chauhan
    Jan 7, 2024
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    No service

    Address: Vadodara

    Waiting sinces 1 hrs to buy gold ornaments but no jas been yet there to attain me show the jewellers
    This is how they show service to the clients and every time when they get offers they call me and give there irrelevant offer
    Not at all happy with the service which they give

    Name _ soyab chauhan
    Add - kalyan jewellers vadodara gujrat...
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    Ninja jain
    Jan 4, 2024
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    Please look out for your staff behavior

    This is for third time i am complaining about your staff no response from your side your staff are getting worse day by day now they start teasing my staff girls. And they continuously staring at my store opposite of your store in kakinada Andhra pradesh. Expecting quick response and strict action against them thank you....
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    Ss2358
    Dec 14, 2023
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    Harassing Phone Calls

    Date of Complaint: 14 December 2023
    Company: KALYAN JEWELLERS, AMBAWADI
    No 732/1, Opp. Chhadawad Police Chowky
    Ambawadi, Ahmedabad, Gujarat - 380006.

    Phone: [protected]

    Description: I had previously bought a number of jewellery at the store mentioned above (Kalyan Jewellers Ahmedabad). I also had a scheme with them which is now completed. I kept getting phone calls from them while I was overseas....
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    Poojareshu
    Nov 23, 2023
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    Paid 10000 rs but it's not reflected on ledger

    Address: Shivamogga

    I have paid my scheme amount of rs 10, 000 for the month of Nov2023 through upi but it's not reflected on ledger Nov 2023.Amount got debited from my bank account and I received payment successfully mail as well.
    I have attached the screenshot of payment successful mail and debited amount proof . Can anyone please help me and update it on my ledger.
    Paid date -23rd Nov 2023
    Scheme type- Sowbhagya Kalyan Priority VIIbr...
    +2 photos
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    Ninja jain
    Nov 19, 2023
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    Regarding your staff

    I have store opp your store in kakinada branch andra pradesh your shop boys staff are continuously looking at our store and our staff girls are fewling very uncomfortable i have already complaint once yhis second time i am complaining hoping a strict warning from head office to kakinada branch...
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    A
    agurujee
    from Mumbai, Maharashtra
    Nov 18, 2023
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    Advance purchase Gold scheme

    Address: Mumbai

    I purchased advance gold purchase scheme in Chennai but before completion of the scheme moved to Mumbai. However I paid all the installments on time . Now when I went to Kalyan Jewelers store in Kandivali, they refused to entertain . Very poor customer service...
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    Ashwin D N
    Nov 18, 2023
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    Unethical behaviour on exchange/refund of Jewellery

    Address: Indore

    We are regular customer of Kalyan Jewellers since many years. We would like to raise the complaint for non adherence to refund/exchange policy.

    Attached the copy of Bill and certificate for the jewellery purchased from your Raipur (C.G) Store, which we wanted to exchange with purchase of new Diamond jewellery at your Indore Store. However the value of Ruby stones are not being given on the current rate. It was informed while...
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    M
    Manormi kumari
    Nov 11, 2023
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    Re pement

    Address: Kankarbagh Patna

    I purchased Mangal Sutra yesterday from your kankarbagh branch patna.i had paid rs 44540 extra.i have already complaint your branch, but didn't resolve till now and very bad behaviour your staaf.i am very sad from your service....
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    S
    Sivaranjini sivaraj
    from Pondicherry, Puducherry
    Oct 8, 2023
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    Not received purchase bill and received defect item

    Address: Kalyan jewellery tnagar

    Hi team,

    I closed my 2 gold schemes which I have started in pondicherry kalyan jwelers .

    Due to my personal work I am unable to purchase jewels at pondy so, I opted t-nagar kalyan jwelers. Though I went around 7:45 pm on October 2 nd (monday) . We choose the jewels around 8:45 pm. They didn't explain the cost split up to us properly.

    We bought the haram with ruby which has the gold weight of...
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    V
    vinus555
    Oct 4, 2023
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    Order #1000626972 - Candere

    Website: www.candere.com

    I shopped from Kalyan's online store couple of times before, every time they delays the delivery. Since I like the designs again I placed the order thinking that previous delays are just an exception and they might have fixed the issues. Recently I placed order for two items and the due date is 6th October, but they informed that its going to be delayed. I seriously doubt whether the senior management is aware about this mismanagements....
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    deepakrathod
    from Noida, Uttar Pradesh
    Aug 19, 2023
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    Sealed Diamond item with false information

    Address: Shop No 41, 13, Karve Rd, opposite HP Petrol Pump, Erandwane, Pune, Maharashtra 411004

    I purchased Dimond ornaments with Karve Nagar, Pune branch. item was large in size and I want to resize it but at the time of purchase, those guys told me to come next week or this weekend early in the morning and by evening will get resized one. so I purchased it.

    Now they are saying you have to keep that item with us for at least a week because we have to send it to the Mumbai branch.

    So before purchasing...
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    Shwethalava
    from Mangalore, Karnataka
    Aug 19, 2023
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    Debited from bank account but showing pending in kalyan transaction ledger

    I'm Shwetha I have paid rs 5000 through UPI Razorpay on 18/08/2023 at 5.00 pm already debited from my bank account but showing pending in transaction ledger so kindly check this issue as soon as possible....
    +1 photos
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    Shwethalava
    from Mangalore, Karnataka
    Aug 19, 2023
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    Debited from bank account but showing pending in transaction ledger

    I'm Shwetha R I have paid for sowbhagya scheme Rs 5000 on 18/08/2023 at 5.00 PM through UPI Razorpay but it's showing pending in transaction ledger. Kindly check this issue as soon as possible.

    Thank & Regards
    Shwetha R
    [protected]...
    +1 photos
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    A
    Afu_29
    Jul 29, 2023
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    Transaction was not updated in ledger

    I am afra subeen your's kalyan jewellers customer. I paid Rs.3000 online payment on 28/07/2023 at 2.45pm. Amount debited in my bank account but not show in your Kalyan transaction, not received SMS on my registered mobile [protected]. Please verify and solve this problem as soon as possible sir. Yesterday i called kalyan jewellers and they told they can see transaction was done through UPI billdesk successfully but it was not updated in ledger....
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    divyeshvora2007
    Jun 5, 2023
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    Can't purchase gold coin with Jewellery voucher

    Address: No. 732/1, opp. Chhadawad Police Chowky, Ambawadi, Ahmedabad, Gujarat 380006

    I purchased the e-voucher of kalyan from my HDFC Bank against he credit card points. I go to the kalyan Jewellers Ahmedabad outlet, he says you can not purchase the Gold coin on these voucher. On HDFC bank side there is no T&C details. I am adding of photo of that guy who is responsible for these....
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