Kalyan Jewellers Complaints & Reviews

I have done my payment of 4000 RS of my scheme coming with Customer Id: [protected] and enrollment id: [protected]. The amount is deducted from bank with reference id:[protected] to PAS Online - KALYAN JEWEKKERS INDIA LIMITED with payment id: pay_o7YrfmQcXy6piL but its not reflected in my scheme details and ledger in https://payments.kalyanjewellers.net/schemeList .

I placed an online order for 2 platinum rings for my relative in India. I am residing in USA and placed online order on April 7th Sunday. When I clicked pay, the portal said "payment failure" but the amount was debited from my account on the same day. I gave my relative phone number in India and my gmail id. I received an email saying I will get refund in 5 to 7 days! which is ridiculous. I chat with the customer support, he said it is refunded...

Today I made a payment of Rs 7000 for my installment as per the scheme opened in kalyan jewellers in month of November 2023. I made payment using upi, Phonepe and over there as well as in my bank account I have proof where it shows that the amount has been successfully transferred to kalyan jewellers. Now my moto to raise this complaint is either get the same amount reflected under my scheme as installment and if not refund my money back...

Waiting sinces 1 hrs to buy gold ornaments but no jas been yet there to attain me show the jewellers
This is how they show service to the clients and every time when they get offers they call me and give there irrelevant offer
Not at all happy with the service which they give

Name _ soyab chauhan
Add - kalyan jewellers vadodara gujrat...

This is for third time i am complaining about your staff no response from your side your staff are getting worse day by day now they start teasing my staff girls. And they continuously staring at my store opposite of your store in kakinada Andhra pradesh. Expecting quick response and strict action against them thank you....

Date of Complaint: 14 December 2023
Company: KALYAN JEWELLERS, AMBAWADI
No 732/1, Opp. Chhadawad Police Chowky
Ambawadi, Ahmedabad, Gujarat - 380006.

Phone: [protected]

Description: I had previously bought a number of jewellery at the store mentioned above (Kalyan Jewellers Ahmedabad). I also had a scheme with them which is now completed. I kept getting phone calls from them while I was overseas....

I have paid my scheme amount of rs 10, 000 for the month of Nov2023 through upi but it's not reflected on ledger Nov 2023.Amount got debited from my bank account and I received payment successfully mail as well.
I have attached the screenshot of payment successful mail and debited amount proof . Can anyone please help me and update it on my ledger.
Paid date -23rd Nov 2023
Scheme type- Sowbhagya Kalyan Priority VIIbr...

I have store opp your store in kakinada branch andra pradesh your shop boys staff are continuously looking at our store and our staff girls are fewling very uncomfortable i have already complaint once yhis second time i am complaining hoping a strict warning from head office to kakinada branch...

I purchased advance gold purchase scheme in Chennai but before completion of the scheme moved to Mumbai. However I paid all the installments on time . Now when I went to Kalyan Jewelers store in Kandivali, they refused to entertain . Very poor customer service...

We are regular customer of Kalyan Jewellers since many years. We would like to raise the complaint for non adherence to refund/exchange policy.

Attached the copy of Bill and certificate for the jewellery purchased from your Raipur (C.G) Store, which we wanted to exchange with purchase of new Diamond jewellery at your Indore Store. However the value of Ruby stones are not being given on the current rate. It was informed while...

I purchased Mangal Sutra yesterday from your kankarbagh branch patna.i had paid rs 44540 extra.i have already complaint your branch, but didn't resolve till now and very bad behaviour your staaf.i am very sad from your service....

Hi team,

I closed my 2 gold schemes which I have started in pondicherry kalyan jwelers .

Due to my personal work I am unable to purchase jewels at pondy so, I opted t-nagar kalyan jwelers. Though I went around 7:45 pm on October 2 nd (monday) . We choose the jewels around 8:45 pm. They didn't explain the cost split up to us properly.

We bought the haram with ruby which has the gold weight of...

I shopped from Kalyan's online store couple of times before, every time they delays the delivery. Since I like the designs again I placed the order thinking that previous delays are just an exception and they might have fixed the issues. Recently I placed order for two items and the due date is 6th October, but they informed that its going to be delayed. I seriously doubt whether the senior management is aware about this mismanagements....

I purchased Dimond ornaments with Karve Nagar, Pune branch. item was large in size and I want to resize it but at the time of purchase, those guys told me to come next week or this weekend early in the morning and by evening will get resized one. so I purchased it.

Now they are saying you have to keep that item with us for at least a week because we have to send it to the Mumbai branch.

So before purchasing...

I'm Shwetha I have paid rs 5000 through UPI Razorpay on 18/08/2023 at 5.00 pm already debited from my bank account but showing pending in transaction ledger so kindly check this issue as soon as possible....

I'm Shwetha R I have paid for sowbhagya scheme Rs 5000 on 18/08/2023 at 5.00 PM through UPI Razorpay but it's showing pending in transaction ledger. Kindly check this issue as soon as possible.

Thank & Regards
Shwetha R
[protected]...

I am afra subeen your's kalyan jewellers customer. I paid Rs.3000 online payment on 28/07/2023 at 2.45pm. Amount debited in my bank account but not show in your Kalyan transaction, not received SMS on my registered mobile [protected]. Please verify and solve this problem as soon as possible sir. Yesterday i called kalyan jewellers and they told they can see transaction was done through UPI billdesk successfully but it was not updated in ledger....

I purchased the e-voucher of kalyan from my HDFC Bank against he credit card points. I go to the kalyan Jewellers Ahmedabad outlet, he says you can not purchase the Gold coin on these voucher. On HDFC bank side there is no T&C details. I am adding of photo of that guy who is responsible for these....

I visited the Kalyan Jewellery showroom on June 1, 2023 in Vegas Mall, Dwarka, with the intention of purchasing a ring. Unfortunately, my experience with the salesperson, Mr. Manish Kumar, left me deeply disappointed and dissatisfied.

During my interaction with Mr. Kumar, he introduced me to a scheme and highlighted its numerous benefits. However, when I requested detailed information about the scheme, Mr. Kumar seemed hesitant...

I made a purchase from Baroda outlet.
I also offred my old ornaments.
Old ornaments were melted and machine identoified 84% purity of gold.

At the time of valuation of old gold it was calculated at 84% of prevaling 22 CT gold rate.

I am of the opinion that when purity is identified at 84% of gold the value of gold should be calculated at 84% of prevaling 24CT gold rate....