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FedEx Complaints & Reviews

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Updated: Aug 18, 2024

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My Package is being held in customs and no answers from anyone

International Priority shipment stuck at customs since 15 days

Non delivery 274449870707

I am not able to upload KYC documents on kyc.fedex.com

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Goods are subject to regulatory review.

1. a specialized form/statement is required for clearance from recipient.

Invoice Documents Required for Custom Clearance

kyc submission mail from cogenteservices.in

fedex - goods are subject to regulatory review - international priority package - customs delay.

False delay \"goods are subject to regulatory review\"

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Issue with Invoice number- DEL-C-684769 | FedEx AWB- 288475226649 | Complaint number with Fedex- C-52600662

FedEx international priority shipment not delivering

Awfully delayed delivery of 397535613290/397535602855

FedEx reviews & complaints page 9

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This is regarding a FedEx International Priority Service shipment from US to India.

AWB:[protected]

Shipper had sent incorrect details to FedEx and in commercial invoice on April 4th

Shipment arrived on April 12.

Shipment held for customs clearance on April 13.

Ammended invoice provided by shipper on April 14 (to [protected]@fedex.com)

KYC documents...

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2 of my last consignments from Ranchi, Jharkhand, India to Austria have been lost and nobody from FedEx seems to be responsible for the lost packages.

1.[protected] Ranchi to Austria - Lost from Vienna (Lost since 11th April 2022)
2.[protected] Ranchi to Austria - Lost from Dubai (Lost since 14th March 2022)...

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Address: 24,SHREENAGAR SOCITY NEAR MAHALAXMI EYE HOSPITAL ,KALOL

Dear sir,

i am waiting for my package from one week, its been to much delay, its not good service from your side .,
your customer care toll free no [protected] doesnt works and also [protected] doesnt works,

i am totally fedup, when will i get my package .
Please contact me on mo. [protected]
my tracking no is[protected]

waiting for your reply.

Thank you...

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Order with tracking[protected] not received since 20 days. Arrived in Pune 4 days ago and after making several escalations, nobody has bothered to address or deliver it. Pathetic service, no updates, no follow through and false commitments time and again after charging heavily...

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We are eagerly waiting to receive our consignment since Monday, 11th April. Initially, it was mentioned " Delivery by 11.04. 2022" at your website but the system didn't show any update after arriving at New Delhi on 08.04.2022. The material was picked up on 02.04.2022 and already 12 days have passed. We didn't receive any communication or correspondence from your end regarding any kind or delay. Please kindly look into the matter and do the...

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Address: PUNJAB NATIONAL BANK No 769, Spencer Plaza Ground Floor Mount Road Chennai 600 002 Ph NO; 044 28494252

To
Branch Manager
FEDEX, Bengaluru.

Dear Sir/ madam,

Ref : AWB no:[protected] / Complaint no :C[protected]

With reference to the above subject and telecon of date by our official with customer care. We understand that the above said document had returned from our Oriental Bank of Commerce, Chennai 600 002 to your Bangalore office.

We request you to kindly resend the...

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Hello. I have a package that has been delayed. it is written in the website that it is held due to payment problem. Please provide me with email address or any online place so that I can pay. The tracking number is[protected]...

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Hi my shipment has been stuck at clearance. Shipment number[protected]
It says a specialised form/statement is required for clearance from recipient side, I’ve submitted all documents and my duties/ customs have been paid while billing of the shipment. I’ve tried calling the customer service hasn’t been connecting. Kindly allow my shipment to be delivered to the address.
Anusha
[protected]...

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They act like they just came from prison the way they act . Don't care about anything.

Your drivers are out of control.
I hope you all go out of business
It should be called con-ex services...

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My brother shipped some clothes for my baby from USA to Hyderabad on March 2, 2022 but still not received. It is stuck at Bangalore customs. Completed kyc and given all documents but FedEx clearance team is not responding. Customer care people created high priority ticket and sent so many mails but clearance team is not responding. Till now I didn't receive the parcel.its been more than a month.Please help ....

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Address: 2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009

My shipment from the USA arrived in Delhi on January 12th, 2022. According to the tracking, it was under clearance delay from January 13th, and since then, there has been no update on the shipment nor any response from the customer service team. I have written several emails, but no reply nor any solution has been provided. The shipment only contains one mobile phone, which isn't even prohibited....

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Last week (April 4th) I received an email from FedEx asking for my information for customs, so I sent everything that was requested as a reply to that email and as a separate email but I still have not received any response or notice and the tracking page still says "pending".

I've messaged customer support but no reply.

I'm wondering if I did anything wrong, the email did not specify any sort of documents, only...

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Address: iOrbit Digital Technologies Pvt. Ltd , Fourth floor, Nagamma Devi Complex, Site No. 22, Survey No: 81/2E Near Meenakshi Temple, Bengaluru, Karnataka

Subject : International clearance for package has been delayed

Hi,
please kindly clear that issue am facing last few days(Order arrived on 5th April), My order was stuck on Bangalore and-showing "Clearance delay - Import ".
I submitted all the company details for the clearance but now they mailing for " A specialized form/statement is required for clearance from recipient". whats that means ? already given...

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Hello,

AWB:[protected]

I have a shipment coming from US to India, which requires KYC documents to be submitted for customs clearance. I submitted my KYC documents initially and they were rejected. I am asked to reupload the new documents to the KYC portal. However I am unable to reupload the new documents on the KYC portal.

When attempting to reupload, it shows an error message "Kyc document...

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This parcel suppose to be delivered by me on Thursday any how but I don't know what the problem over there...

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Airway bill numbers:[protected]/[protected]/[protected]

Dear Sir,

Since Last one month we are sending mails and discussing over phone calls to FedEx regarding BOE amendment. But we tired and amendment not done yet even we never received any calls to FedEx customer care representative.

FedEx not entered AD code during filling of BOE to custom. Since the AD Code details are not entered, the...

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Address: Covington Louisiana

Have contacted the Covington, La location multiple times. The address was originally incorrect. The company that shipped the item has spoke with FedEx multiple people to give the correct the address. They are still saying it is incorrect. My package has been sitting at the facility for over a week!

[protected]...

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Package[protected] has been scheduled for delivery 10 times and rescheduled 10 times but NEVER delivered. Impossible to talk with live representative....

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Address: China

Website: AliExpress seditty hair

I purchased an order of $560 on Aliexpress. It’s says delivered but I didn’t receive anything. I contacted fedex and I was told that the seller didn’t not put the apartment number. So I reached out to the seller and she sent me a photo that she did put the apartment number. Fedex misplaced my package and I want a refund....

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Address: 5642 whitefield chapel rd, Apartment 203, Lanham MD.

I purchased an item of $560 and did not receive. Fedex told me the seller did not put an apartment number, but she did. I have proof. Fedex misplaced my package and I want a refund. I’m just a student who works hard for her money. I want my money back....

+1 photos

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