Fitness World — gym equipment order canceled but payment not refunded

Address: Jalandhar, Punjab

I had ordered some weight plates (gym equipments) from Fitness World (http://fitnessworld.in) on 05/05/2015 (Order no- 8696, Fedex track no[protected]. My shipment was placed with Fedex after that. But after tracking Fedex for almost a month, I have been told (By Fedex) that my shipment can not be delivered due to some unknown problems and it has been returned back to the sender (Fitness world) on 20th May, 2015. After for waiting 15 days more and still not receiving my refund I registered a complaint to their customer care (complaint no- [protected]). He told me to send my account details though email and my money (1749/-) will be refunded. But even after 20 more days I have not received my money, nor I am getting any update from them. I am attaching all the mailing trails as well as order information for my item. This company is a total fraud and dealing with customers is worst. I urge to take strong actions against such companies so that it could be a learning for others. my details: Dr. Bighnaraj Panigrahi Bangalore, [protected]@gmail.com, www.[protected]@gmail.com FitnessWorld Order no- 8696, Fedex track no[protected] FitnessWorld complaint no- [protected]