Submit a Complaint
Claimed

Flaberry.com Complaints & Reviews

www.flaberry.com
1
Updated: Nov 28, 2024
Complaints 243
Resolved
31
Unresolved
212
So far, so good. Flaberry.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Flaberry.com will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Flaberry.com

Having problems with Flaberry.com?

File a complaint and get it resolved by Flaberry.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
Flaberry.com

Recently resolved complaints

View all complaints

Most useful reviews

2
Paid 1300 for flowers what was delivered was not worth 200 rs
0
Refund not issued
1
AN ONLINE FRAUD NEVER EVER ORDER WITH THIS COMPANY

Featured stories

Paid 1300 for flowers what was delivered was not worth 200 rs

Flaberry.com reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Muskaan@1
Oct 28, 2021
Resolved
Report
Copy
Resolved

Order changed without customer confirmation

Address: Ghatsila

I ordered a bunch of yellow flowers to be delivered and instead a cake was delivered.They dint call me and inform me about such changes.Customer confirmation is necessary if you are altering the order placed.Mere sending a mail without prior intimation or any call serves no purpose.Too bad and disappointed by flaberry.Wont recommend others to go for it...
Helpful
Found this helpful?
Write a comment
Report
Copy
O
oyili
Oct 14, 2021
Resolved
Report
Copy
Resolved

Fraudulent operation

I had placed an order of 30 roses in a vase from this website, they have sent me only 15 wrapped in some flimsy plastic . The customer support is taking no action . Please see the pictures of the product I had ordered and the product that was delivered ....
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanmay Nipane
Sep 28, 2021
Report
Copy

Wrong Flowers and delivery time issue.

I have order for white & pink bouquet which shows white and pink roses on display picture over website. However flowers delivered were normal flowers not roses. I have selected option of delivery at midnight and paid 300₹ extra for that, still they delivered it by 8 p.m. Worst service and product....
Helpful
Found this helpful?
2 Comments
Report
Copy
N
ndondapati
Aug 16, 2021
Resolved
Report
Copy
Resolved

Never delivered and updated status as delivered

Hello Customer Support,

It was very sad to inform you that order was not delivered. There was no communication to the Sender too. It was a very very bad service.. you guys have charged 399 extra for delivery service too,
request you to please refund the money back.

Order #[protected]

Thanks,
Nag...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
SnehasishDas
Aug 15, 2021
Report
Copy

Order still shows processing after 24 hours

Order ID: [protected]
Order placed: 14 Aug, 11 am
It has been more than 24 hours and the order still shows as processing. The whole idea of ordering was for delivery on the same day as the website claimed.
Flaberry customer care is not reachable. I have already submitted contact us request form on their website 2 times and no one has responded still.
This is very unprofessional. Please refund the amount to source...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
christina nikitha
Aug 15, 2021
Resolved
Report
Copy
Resolved

Order 1400009405 you'll cheated me

Address: Sai Charita Green Oaks Flat 001 Phase 1

Issue : Cheated me with - Order [protected]

I still have an issue to be addressed.
What you website imagine promised was all PINK flowers ...
20pink roses and 5 pink tulips

What I received were MAROON roses an white lilys ( lily you told me but at least send pink lily)

I feel horribly cheated... I paid 2, 700/- rupees for bloody maroon roses, white lily and a broken vase... br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shruthy Ps
Jul 1, 2021
Report
Copy

Cake and card

Address: Palakkad 678594

Very disheartening experience with you.
I received an entirely different and cheap product instead of my chocolate truffle cake.
Neither the card I ordered had my wording.
Entirely wrong product
Very very bad...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mandar muppidwar
Jun 10, 2021
Resolved
Report
Copy
Resolved

Product not received

I have done online payment gor gift delivery, after the payment there is no response from the website whether it is confirmed or not and they have taken the money...
Helpful
Found this helpful?
1 Comment
Report
Copy
U
Ushasi 1
Jun 1, 2021
Resolved
Report
Copy
Resolved

Flaberry didn't deliver the cake

Please Register a complaint as flaberry is not responding over email or on WhatsApp and they are not even responding over the call...if they cant deliver the cake why are they stealing money from customers...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
manishakhurana
May 19, 2021
Report
Copy

Amount charged but no product or product confirmation received

Order id: [protected]
Was ordered for midnight delivery on 19/0/2021
They charged for the order but no product confirmation received nor the product got delivered.
No message yet from the website...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Roja1978
Mar 3, 2021
Report
Copy

Worst service

Please do not order anything from them. Worst service. No respect. I ordered some flowers, cake and chocolates. But they said that they did not have flowers and sent chocolates instead without consulting me. After wasting so much of my time, they agreed to refund the money for the flowers only. This happened on 9th February and haven't received my refund yet. No response after sending emails as well.

Such a fraud company...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pearl Pinto
from Bengaluru, Karnataka
Feb 26, 2021
Report
Copy

Paid 1300 for flowers what was delivered was not worth 200 rs

I had a death in my family and as i could not make it for the funeral i wanted to order something nice to send to my family home. Flaberry advertises fancy things on their website and charge such exorbitant rates but do not deliver what they promise or what you order.
I paid rs1300 for a glass vase with lilies and roses.in the end the product that reached my family was such an embarrassment i feel ashamed to throw it in the garbage...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Shubhankar Jain
Feb 16, 2021
Report
Copy

Product not delivered. No reply from the Company

FRAUDULENT COMPANY. I had placed an order on the 14th February with delivery upcharge to get it delivered the same day. It hasn't been delivered even after 2 days. There's no response whatsoever. I have been writing mails and getting no response....
Helpful
Found this helpful?
Write a comment
Report
Copy
B
becksgill007@gmail.com
Jan 20, 2021
Resolved
Report
Copy
Resolved

I had ordered a bouquet of 24 roses from Flaberry.com but I was delivered a different set of flower garland and not bouquet.

I had ordered a bouquet of 24 roses and a half Kg Chocolate Cake combo on flaberry.com on 10th January to be delivered on 20th january 2021 via order no #[protected] for Rs 1697/- paid through Google Pay. Today, the flowers delivered were very different from what I ordered from their catalog and were low grade mix flower garland and not even a bouquet. Please file my complaint and expedite the process for refund and action as per law....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VAIDEHI MITRA
Jan 14, 2021
Report
Copy

Bunch of roses - never delivered

Address: A 57, DDA Sheds, Okhla Phase 2, New Delhi 110020

Worst Service...do not order from Flaberry very bad service, I Placed my order of mix roses bouquet 2 days ago. Online while ordering i paid price included shipping, after payment i receive email next day to pay additional Rs.200 for just delivery. Still my order not deliver. They don't respond at all and if they do, they dont want to refund money to bank account instead, they just email you they have credited your Flabery account which never...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
iammayuresh
Dec 17, 2020
Report
Copy

Order not delivered. Want refund

Hi, my order no [protected] hasn’t been delivered and I haven’t received any communication from the company. They are not replying to my messages on email and support chat as well.

Please look into the matter. I want a refund of my hard earned money...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shrugs_here
from Powai, Maharashtra
Dec 12, 2020
Report
Copy

Amount not refunded

I placed an order for a birthday cake on 11th December 2020. Cake did not get delivered and no information is sent me about the delay or cancelation. I am not able to contact anyone from the website. All I want is my money back. Amount has not been refunded....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mehdi Muslemi
from Powai, Maharashtra
Dec 12, 2020
Report
Copy

No refund initiated after several complaints

Website: Flaberry.com

I had ordered tulips from my wife for her bday and they emailed saying they don't have tulips and will send lilies instead. I emailed them saying wouldn't want lilies and process the refund. Even after several follow ups no refund has been initiated. My order I'd is[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Patterson Casmir
Nov 2, 2020
Report
Copy

Order not delivered and no refund no response

Address: Udupi - PIN 576222

My ORDER #[protected] which was placed on flaberry on 23rd Oct 2020, I did not receive the order and now I have not received a refund as well and there is no response to any of the tickets that were raised concerning this order. Very bad customer service and overall very bad service...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Parteek Goel
Oct 11, 2020
Report
Copy

Cake/Flowers not delivered

Hello Team,

I had ordered a flower combo on 10 Oct but still it's not delivered till yet .I have registered so many queries on flaberry site but still it's not resolved .

order id - [protected]

Name- Parteek Goel...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Bhaap.com
1.5
(30)
Pohunch.com
1
(258)
Sands Shopping Hub
3.3
(201)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR