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Flaberry.com Complaints & Reviews

www.flaberry.com
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Updated: Nov 28, 2024
Complaints 243
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31
Unresolved
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2
Paid 1300 for flowers what was delivered was not worth 200 rs
0
Refund not issued
1
AN ONLINE FRAUD NEVER EVER ORDER WITH THIS COMPANY

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Paid 1300 for flowers what was delivered was not worth 200 rs

Flaberry.com reviews & complaints page 6

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V
vinaypushpakaran
from Chennai, Tamil Nadu
Feb 15, 2019
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product never delivered

I placed an order with flaberry.com (Order # [protected]) for delivery on 14th feb and as mentioned by the others in the forum, even i received an email at 8.19pm on 14th feb that they would not be able to fulfill my order due to large number of orders. Please note the following: -

- this company does not have a human interface at all. There is no contact number where consumers can call or reach them.
- the only option...
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C
chiranjitc
from Bengaluru, Karnataka
Feb 15, 2019
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undelivered the gift

Address: Kolkata, West Bengal

I had placed an order on 14th feb 2019 for a bouquet of flowers and some chocolates on flaberry.com to my wife.

I am highly disappointed by their service. Forget being late.. They failed to even deliver the products i ordered & inform me on 09:36 pm on that day. They took the whole amount in advance because there is no other option but to pay first. Infact i had to pay extra 33.33% for same day & special day delivery.
br...
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J
Jenson710
from Delhi, Delhi
Feb 14, 2019
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failure in delivery of product ordered

I had placed an order on 14th feb 2019 for a bouquet of flowers and some chocolates on flaberry.com

I am highly disappointed by their service. Forget being late.. They failed to even deliver the products i ordered. They took the whole amount in advance because there is no other option but to pay first. Infact i had to pay extra for same day delivery.

I tried to track my order multiple times throughout the day...
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J
jijind
from Gurgaon, Haryana
Feb 14, 2019
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valentines gift

Address: New Delhi, Delhi

Today i ordered, my order contains 12 red roses, 2 chocolates and pay the amount 848 rs from my pnb account through debit card. But after some time i received the message we are extremely sorry about this. Something went wrong and your payment for scheduled order was unsuccessful. Amount payble 748 rs...

Neither did they refund nor order place.

They are fraud & fake site....
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S
smily03
from Delhi, Delhi
Feb 11, 2019
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1200203935

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I ordered order for 9 feb 2019, my order contains 12 red roses, half kg black forest cake, and card (Paid exclusively).

Cost for the order was:- 1069.5 (After 5% discount)

Not received items on 9feb:-
12 roses and card, i already mailed to customer care but no one is replying.
Now to whom should i claim for my issue

Received items:-
Half kg black forest cake even they did...
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K
keerthiChinnu
Feb 11, 2019
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money refund not received

Hi,

My husband has ordered a gift worth rs.1897 for my birthday. I haven't received the gift.

He had inquired them before placing an order and gave complete delivery address while placing an order. On the day of delivery, they just emailed that they are not able to deliver the gift to the location.

They refunded amount in flabbery wallet but no use of it. So he requested them to refund rupees...
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S
Sandhirrk
from Delhi, Delhi
Feb 6, 2019
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internet fraud

Address: New Delhi, Delhi, 110076
Website: www.flaberry.com

Two orders placed on Flaberry.com for flowers delivery in quick succession.
Payment made through ICICI bank for both orders through debit card of bank.
Flabbery accepts payments through Razorpay
Razorpay asked for duplicate payment which I did not make
Flaberry refuses to refund the money
Flaberry did not deliver the flowers
Mini Statement
R K SANDHIR [protected] br...
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S
shweta ukey
from Mumbai, Maharashtra
Jan 24, 2019
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unable to cancel my order and customer care not responding

Address: Hyderabad, Andhra Pradesh, 500032
Website: www.flaberry.com

I have placed an order in Flaberry today i.e[protected] and my order number is [protected].
I got an email saying that the flowers which i ordered are not available and they will deliver care in the same amount.I replied back to the email saying not to send cake and cancel the order and initiate the refund.

Unfortunately i did not get any reply.I do not want any alternate gift to be send except flowers .Also, the customer...
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D
Deepika Rohit Jalan
from Bhubaneshwar, Odisha
Dec 19, 2018
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product not delivered and no response

Website: Flaberry.com

I had placed an order with flaberry today morning 19.12.2018 for a bouquet and cake to be delivered to falakata west bengal, they have taken payment from me but no reponse from customer care as well as no product being delivered. I have been cheated . Order id for the same is[protected], payment made for the same and nobody answers on the customer care number ....
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S
smartdoc
from Mumbai, Maharashtra
Nov 26, 2018
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unable to cancel the order

Address: Mumbai City, Maharashtra
Website: Flaberry.com

I placed an order on 23rd nov for a bouquet to be delivered on 25th nov on my friend’s wedding. However, the site kept on showing errors and the date mistakenly got changed. I tried to call the customer support to change the date or cancel the order but the voice recording said they’d send an sms with a link. Every time i opened the link and filled in all the details, it showed an error and i could not submit the form. I just want to...
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Z
zen800
from Delhi, Delhi
Nov 7, 2018
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non responders

I have ordered for bunch of flowers in the domain flaberry.com, it is mentioned in their web site that they cover the area which I have opted. Now that while tracking it is in the primitive stage. They haven't started to do the shipment process or packing till now for the delivery. I have called the customer care dept for an enquiry but not responding. They send some message as to guide us. I replied to the message asking the current status...
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A
amitpriya rajput
from Delhi, Delhi
Sep 12, 2018
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to delay delivery

Address: New Delhi, Delhi, 110055
Website: Flaberry’s

My order id is[protected] I booked order 10/9/2018 and time slot is 4pm to 10 pm than after I changed the schedule 11/9/18 but there is no timing show af my delevery and than after I dnt get any call from Flaberry’s and I create many times ticket to delevery of my product but nothing heppen to this no call and text I get it from flaberry and I tryd many times customer support but nothing happen now I want to cancell my order and refund my...
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S
sdebarajd
from Jamshedpur, Jharkhand
Aug 18, 2018
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order not delivered and no refund yet

Worst service and customer support, i have encountered. My first order (Order no.[protected], amount rs 1049) was to be delivered on 5th august. I got a mail from customer service that the order can't be delivered, because of geographical location even though i had confirmed the location through pin verification in their portal. When i asked for refund, i got the reply that full amount can't be refunded and part of it will go into flaberry...
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A
Anushree Rai
from Lucknow, Uttar Pradesh
Jul 20, 2018
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refund not processed

Worst experience ever from the customer support team. Asked for a refund because they didn’t deliver my order on time. To my surprise they said the bought flowers weren’t available with them and they had mailed me regarding this. I didn’t receive any mail of that sort. When I requested for refund, I had to request them for continuous 5 days without anyone from the CustomerSupport team replying back. Still haven’t got my refund. Thinking...
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S
Siddharth Khandelwal
from Delhi, Delhi
Jul 16, 2018
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neither delivery happened nor refund is credited

Address: Pune, Maharashtra
Website: www.flaberry.com

Hi,
I have ordered flowers to be delivered on 14-Feb-2018 but they didnt delivered the order stating that there was heavy rush and they couldnt complete the delivery. Then they said they will credit the amount to my Flaberry credits, but till now neither they have refunded back the amount nor they have credited my Flaberry account. The order ID is [protected]. From last 4-5 months I am struggling to get my amount back, but I havent...
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Y
Yasmin Kazi Ali
from Delhi, Delhi
Jul 3, 2018
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paid in advance but order not delivered

Address: Mumbai City, Maharashtra, 401207
Website: Flaberry.com

Order number[protected] placed with flaberry with an advance payment of inr 1099 to deliver flowers to a family member on his 89th birthday.
Not only has flaberry failed to deliver the order for a very important occasion but has also been unresponsive to my emails, calls and chats seeking an update.
I understand that the company is a fraud and none of the numbers or email ids can be reached.
I will next lodge a police...
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B
Bani Sachdeva
from Amritsar, Punjab
Jun 20, 2018
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order did not delivered and when looking for the current status it is coming payment not received

Hi I am Bani
N I placed an order n mah order no is[protected] of flowers and chocolates for mah friend but till now mah order is not delivered n when I am trying to contact the customer care or the executives to knw about mah order no response infct whn trying to see d current status it is coming no order exists from this order no
Even amount tooo is deducted from mah account
N even I have proofs too for the payment...
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S
Sevi Jn
from Bihpuriagaon, Assam
Jun 15, 2018
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birthday cake and etc ordered

Address: 782460
Website: Flaberry complain website

Hey i sevi! My order number was[protected]
Which was ordered on 7 june has been cancelled and there was written that it has been refunded... But i had not got my refund amouny till now mean 15 june... They neither reponse nor they have any contact number... Now i have decided if they wont respones my complaint too i will case file upon them...
Any one more coustmer want to join me please complain on it "case a file"...
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S
sangs9
from Hyderabad, Telangana
Jun 12, 2018
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order not delivered - no response

Address: Hyderabad, Andhra Pradesh
Website: www.flaberry.com

I ordered flowers online for my mother on jun 9 with a delivery date of jun 10 and a specific time slot for which i was charged extra. The total cost was 1449 rupees.
I tried submitting a complaint through the flaubert website, but it generated an error every time. I tried calling the number they provided in an email but an automated voice always directed me back to their website. I emailed them about my complaint but there has been...
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C
Cutie1111
from Delhi, Delhi
May 29, 2018
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regarding refund of my money

Address: New Delhi, Delhi, 141106
Website: FLABERRY.COM

This is me Priya..I hav placed a order on 25 May 18 but I didn’t get the order..so I tried to contact the customer care through mobile but I failed..but finally I talked to ur executive regarding my order I’d[protected]... then he told ur money was deducted but order did not delivered due to some problem..so finally he told i wil arrange a call from our refund team n your money wil b refunded back in your account..but till the date I...
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