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Flaberry.com Complaints & Reviews

www.flaberry.com
1
Updated: Nov 28, 2024
Complaints 243
Resolved
31
Unresolved
212
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2
Paid 1300 for flowers what was delivered was not worth 200 rs
0
Refund not issued
1
AN ONLINE FRAUD NEVER EVER ORDER WITH THIS COMPANY

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Paid 1300 for flowers what was delivered was not worth 200 rs

Flaberry.com reviews & complaints page 5

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R
ranjayk
from Mumbai, Maharashtra
Jun 16, 2019
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anniversary cake

I had booked an anniversary cake that was supposed to be delivered by 6:00 pm on 16th June. At 8:30pm it is still not delivered. Possibly they want Anniversary cake to be cut, post dinner.

Though committed to deliver before 6, it didn't happen even after several follow-ups. I started following up from 3:35 pm

Excellent customer service

Refer the photo for proof...
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R
Rishav Chand
May 22, 2019
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no refund initiated after non-delivery of product

I placed an order (#[protected] on may 5, 2019 via flaberry.com for a bouquet of flowers and some chocolates to be delivered to a location in vyara, gujarat. I had also paid extra for fixed-time delivery. The order wasn't fulfilled that day and after one day, i got a false confirmation on e-mail that my product has been delivered but in reality, the product was not delivered at all. Upon enquiry, they told that the delivery was unsuccessful....
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G
Guruprasad b
from Mumbai, Maharashtra
May 15, 2019
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order failed

Address: 331,Masilamaneeswarar Nagar, Thirumullaivoyal, 600062

My order id is[protected] and my delivery date and time is 15-may-2019 (8am-12 pm) and it is a worst service that they haven't delivered the order saying some frustrating reason and they said that order was cancelled but no acknowledgement. Don't buy or even see this website for anything. Very very disappointed. Please file a case against this service....
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H
Harsh Antani
May 13, 2019
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non delivery of order and no response

My order number[protected] has not been delivered since may 12th. Order was placed on may 11 and there was no communication on any kind of delivery challenge. Since then i have been following up over emails as they do not have phone numbers to contact. They have stopped replying since may 12th night after promising deliver by may 13th.
I do not know what are they doing with the order with no response, my 399 rs have been wasted and...
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8
87orchids
from Mumbai, Maharashtra
May 13, 2019
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non delivery

I had placed an order for flowers yesterday. The flowers haven't been delivered uptil now. Everytime the status shows out for delivery. Theres nowhere i can go for a refund. I don't know what to do?

Pfa

Hi ankita,

Thanks for using flaberry.com! Your order has been confirmed and will be delivered as per your instructions.
For any queries about your order, get in touch with us here or 7...
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R
reshma singuluri
from Yarada, Andhra Pradesh
May 11, 2019
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non delivery of order and delay of response

Respected sir
I have ordered a flower bouqey on[protected] with order id [protected] to be delivered at 513499 on[protected] by 11 am. Before placing the order i confirmed the accuracy of delivery by[protected] since it is very important for me, i was assured delivery by your support team hemant. So i placed order, but when i enquired abt the order on[protected] at 09:10 am, i was told by megha that order has been shipped and it will be...
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W
Wella
Apr 25, 2019
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money diggers and false promise makers

I would never recommend this site to anyone to order or gifting, you spoiled whole excitement of surprising the loved one🤦‍♀️. I ordered pineapple cake with ferrero rochers but people changed ferrero to dairy milk chocolate WOW! pay for rochers and get dairy milk. Then to compensate, you send cheap quality amrilus lilies and roses AWESOME! and finally comes the cake which had become HALWA from cake by the time it was delivered. And...
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H
honkyfonky@rediffmail.com
from Thanesar, Haryana
Mar 20, 2019
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order cancelled but no refund

Hi

I ordered flowers from flabbry that were supposed to deliver on 14-feb-2019. But flabbry didn't deliver anything and cancelled the order due to non fulfillment of their service committment.

They have kept the money with them under flabbry cash and not giving that back to my bank account. I have tried contacting them time & again but they don't bother to reply even once. They are doing fraud on a huge level...
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A
Arun2019
Mar 7, 2019
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alert!! fraud business..

Address: https://www.flaberry.com/, New Delhi, Delhi

It's a fake business. Check their website (It's fake), they don't even have a customer care phone number. They don't keep their promises and don't have the basic decency to refund the money. I lost my money and valuable time.

My order number was [protected]. I order it for feb 14 in kottayam, kerala. They spoiled my day as well as money. Requested many times for a refund. Every time they are teasing me and wasting my time....
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M
mayanksh51
Mar 2, 2019
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order not delivered & no refunds

My order number is [protected] and i placed this order on 13th of feb. But, the ordered has not been delivered yet. The customer care contact is waste of time & other mode of contacting flaberry were dead ends.
This has been the worst online buying experience for me so far. You cant even track your order, you dont have portal for refund claiming. I feel being cheated by the company....
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C
cyriacjohn18
from Bengaluru, Karnataka
Feb 26, 2019
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no refund or response

Website: www.flaberry.com

I had placed an order from flabery.com - order no :[protected] for orchid flowers and a cake to be delivered for 18th february 2019 and they were not able to deliver... So they asked a confirmation to deliver to the next day 19th february. I asked for refund and it's been five days since then... No reply to chats or mail, can't call them either. I have attached mail that i have sent to them in regard to this...
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S
sharaj kumar
from Chennai, Tamil Nadu
Feb 24, 2019
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order cancelled but refund not received

Address: NO 69D3 ANNAI BUILDERS, ASHTALAKSHMI NAGAR GUDALURE MARAIMALAI N, NEAR GUDALURE LAKE, 603209

I have ordered for flower bouquet for delivery on 14th feb to my wife and paid rs. 657 but after 7 days they have first says it is delivered and then when i complaint it shows wrongly updated as delivered instead of cancelled. But till date i have received my money and they have called me and said only rs. 500 and rest will added in flabbery wallet...
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B
beware of fraudsss
from Mumbai, Maharashtra
Feb 23, 2019
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no refund,didn't even deliver the said product

Address: Ahmedabad, Gujarat, 380054

I placed an order for flowers the night before valentine's. The whole day there was no update about the product and then late evening their team sends a 'sorry mail', promising to refund the money.
A complete lie! Because not only did they not deliver they failed to refund the money even though it is stated in their refund policy that they'll refund within 24 hrs.
And on top of that they shamelessly mail saying they'll provide...
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M
manishc28
from New Delhi, Delhi
Feb 21, 2019
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product not delivered and even money is not refund

Order number :[protected]
Pathetic service, first of all my order was not processed cause of some problem on your side, the least you could hv done was to revert my money back as all other online sites do, your site cannot force me to buy something from your site with no occasion on the list just because ur service is so pathetic that you take orders but don't fulfill them. After 7 days of delay is it my duty to bang my head with ur...
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D
Divyasav
from Gurgaon, Haryana
Feb 21, 2019
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refund for incomplete order

Order no[protected]

First of all my order was not processed cause of some problem on your side, the least you could hv done was to revert my money back as all other online sites do, your site cannot force me to buy something from your site with no occasion on the list just because ur service is so pathetic that you take orders but don't fulfill them. After 7 days of delay is it my duty to bang my head with ur company to get...
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R
rasmivnair
from Pathanamthitta, Kerala
Feb 19, 2019
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order number 300065408 not delivered

Address: Malappuram, Kerala, 679576

Place an order on 13th feb 2019 for a delivery on 14th feb 2019, paid through credit card
Order number[protected]
Cute teddy with red roses -1 no
Chocolate truffle cake half kg - 1 no
Item not delivered.
Only received a sorry email.
Requestes for call back - no result
Complaint registered - no result.
Not getting any responses from flaberry....
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M
mayanksh51
Feb 17, 2019
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order delivery

My order number is [protected] and i placed this order on 13th of feb. But, the ordered has not been delivered yet. The customer care contact is waste of time & other mode of contacting flaberry were dead ends.
This has been the worst online buying experience for me so far. You cant even track your order, you dont have portal for refund claiming. I feel being cheated by the company....
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V
VijayPriyaVP
from Bengaluru, Karnataka
Feb 16, 2019
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flaberry-the worst service ever seen in my life

Address: 560049

I am writing this feedback with full of disappointment with flaberry's service. I ordered my bouquet on feb 7th 2019. It supposed to deliver feb 14 th morning 5.30 to 6 am. But it was delivered around 12.30 pm. I am totally disappointed with this. I tried to reach them for the past 2 days (Feb 12th and 13th) because they said they cant give assurance to deliver my order on time when i checked priorly. So i thought of cancel my order but there...
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U
UmeshTT
from Agra, Uttar Pradesh
Feb 16, 2019
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order id 300067175. not delivered yet

Address: 122001

I ordered my product on 14th of feb 2019 at around 11 am and the delivery date was also the same which was 14th feb 2019. But the order is not delivered. I raised a lot of tickets regarding this but human interaction, even no reply to the emails at all. I totally frustrated right now as my hard earned money is getting wasted. Seems like somebody did a fraud and stole my money.
More importantly, this company ruined my valentine as the...
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A
arpan parnami
from Bengaluru, Karnataka
Feb 15, 2019
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ordered product not delivered and refund not provided by the company also.

Address: 560102

Hi Team,

Below are the details:

Date of the incident: 14/02/2019
Order number: #[protected]
Description:
I have ordered the flowers on the occasion of Valentine day and chosen same day delivery option. They have confirmed the order and delivery time was 6 AM to 10 PM. But product was not delivered yet. I tried connecting to the customer care via helpline or generating a request via Write to...
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