The Flipcart, which used to be a reliable site, now a days has become an online fraud site, many recent reviews about it in this site itself is a testimony to that. Think I should have read the latest reviews about it before dealing with them.
I ordered a kaspersky internet security software from them by paying Rs 505 through internet banking, on[protected], they promised me to deliver the thing at least by 27/02/2012,( order No:OD[protected]). they send me a mail indicating confirmation of the order and a tracking ID , with which, they claimed, I can track the shipment of the product. They claimed that it reached kottayam on 5th march, 11 days after ordering the product, but till 7th evening I didn't received the product. Ever since their proposed last date of delivery I used to call their call center, after giving the details of the order they will make you wait for 2 to 5 minutes, then will say, "sorry for the inconvenience, ur product will be delivered to u in two business days", (this will be shameless creatures's dialogue irrespective of how many days after ur order u r calling them, something like it is recorded and played back). Today after 13 days of ordering the product, after many futile phonecalls and E-mails, I called them, and asked them to cancel the order, and was told " we will cancel ur order soon and u will get the refund to ur acount within 10 to 12 working days!!!!!!!!," that is just to transfer back my money to my account!!!!
As per the shipment history :
Wed,[protected] | 02:58 PM Delivered To The Customer New Delhi
Wed,[protected] | 02:27 PM Out For Delivery New Delhi
Wed,[protected] | 02:25 PM Received At Flipkart Facility New Delhi
Tue,[protected] | 09:29 PM In Transit To Flipkart Facility New Delhi
Tue,[protected] | 02:31 PM Received At Flipkart Facility Mumbai
Tue,[protected] | 01:21 PM In Transit To Flipkart Facility Mumbai
But i havn't received any of the books. When i called to confirm the same from customer care they told that Tracking ID is wrong in the mail. And the customer care guy told me that are not sure about the delivery time of the order. Hell with Flipkart. I will never again go for it and refer any one.