Flipkart Complaints & Reviews

Team,
Regarding my unresolved Marq refrigerator issue that has been pending for over 3 months. Despite more than 30+ emails and 80+ calls, there has been no proper resolution.
Due to your service limitations, I was instructed to send the refrigerator back to initiate a refund or replacement. It was picked up over 13 days ago, but since then, I have received no clear response, only delays and scripted replies.
Let me make...

I am writing to escalate a serious issue regarding the return and replacement of a product I ordered — Carrier 2025 Model Smart Flexicool AC (Order from Seller: KLPLWORLDRetail) — which has not yet been picked up, despite the return being approved on July 1st and the scheduled pickup date being July 3rd.

Issue Summary:
Return Initiated: June 30

Return Approved: July 1

Pickup...

Cant access the account linked to email [protected]@gmail.com.
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Dear Sir,

I hope this message finds you well.

I am writing to express my deep disappointment and frustration with the service experience I have had with Flipkart regarding my recent purchase of a Realme TechLife 584 L Side-by-Side Refrigerator with Water Dispenser and Digital Control Panel (Black, 584MS025RMBD).

Order & Delivery Details:
• Order Date: 22nd June 2025
•...

I was supposed to receive my mobile on 28th June, but the delivery was delayed. It was then marked as "out for delivery" on 30th June, yet it failed to arrive. Since then, there has been no update, as of 2nd July.

I've already contacted support through the website and on X/Twitter, but the responses have been either completely generic, repeating information I already know, or there's been no response at all.

Tracking...

Today my order is dilivery date, but how to let my order, my order is medical emergency...

Respected sir,
I book a motorola g45 phone by flipkart at date 18/06/25 and he promised delivery 23/06/25 but till date order not delivered I complaint again and again but flipkart customer service tell me your adress and pin code not matched but I see in google he show that address pin code same as I show in delivery address. I tell him please Cancel my order and refund my money he is not clear my any fullfillment
Therefore...

I am writing this to escalate a long-standing and unresolved issue related to my return order OD[protected] for the product Pandaoriginals NTORQUE PREMIUM TRIKE TOY, which I had to initiate a return for due to:

Missing items (nuts and bolts)

No installation manual

No manufacturer/company box (critical for warranty)

The return was approved and scheduled from 1st June 2025, and since then, I have faced a highly unprofessional experience with your pickup services. The designated pickup person has repeatedly arrived on a two-wheeler and claimed he could not carry the item due to its size—this excuse has been used three times by the same person without any resolution.

Despite multiple escalations to your customer care teams on 4th June, 7th June, 14th June, 17th June, and further follow-ups, I have only received temporary reassurances that the item would be picked up "within 24 hours." However, no action has been taken to provide a proper pickup solution, and the same cycle of false promises continues.

This negligence has caused me not only mental stress but also financial inconvenience, as I am being denied a rightful return and refund due to issues that are entirely Flipkart’s responsibility. The lack of accountability from your logistics and escalation teams is unacceptable.

I request the following:

Immediate arrangement of proper pickup with a suitable vehicle.

Written confirmation of pickup date and time.

A gesture of compensation for the repeated negligence and time lost.

Dear sir,
i am order in Samsung galaxy f06 5g mobile booked, but i am tracking in the order for nearest hub, today is possible to dispatch in my address delivery or some times the date has showing in order details, this time has delivery,
i will go for her nearest flip kart dealer and check my order details, you can ask him sir this is not received in this order,
so many long time in the dispatch for the mobile...

To,
The Consumer Grievance Officer,
Flipkart Internet Pvt. Ltd.

Subject: Urgent Complaint Regarding Return Pickup Delay - Order ID: OD[protected]

Respected Sir/Madam,

I am writing to formally raise a complaint regarding an issue with my order (Order ID:
OD[protected], delivered on 27 May. I registered a return request on 28 May due to
receiving a damaged...

Sir, My name is Ritu Gupta
My Two amount of Rs. 359 and Rs.296 is not refunded in my bank account linked with my UP ID .Your company says that My amount Rs.359 is refunded to my link account refund reference number[protected] on 09th June 2025 at 06:53 PM and Rs.296 was refunded vide refund reference number[protected] on 29 April 2025 at 02:34 PM.But till now I have not received my replacement refund and not reflected to my link...

We placed an order of LG 240 L Frost Free Double Door Refrigerator on 09.06.2025. On the day of delivery, they called us and confirm the time at evening for delivery when they come, they refused to deliver at doorstep which is at 1st floor in our locality we requested so many times but they refused and update the status "Could not be delivered retrying soon" next day again different delivery man came with same delivery condition,...

Dear Flipkart Team
Before Rameswaram(623526) People Enjoy Your Grocery Delivery directly, but now almost 1 year your people stop to deliver grocery products to Rameswaram, our kind request please Re-open Grocery delivery to the Birthplace of x-President Dr. APJ Abdul Kalam Town City Rameswaram(623526).

Greetings for the day!!!...

Best Regards,

Behalf of Rameswaram People

JB...

I purchased TWS (True Wireless Stereo) earbuds in July 2024, but I have a complaint about the device. Since it is still under warranty, I need to submit an invoice for the warranty claim. However, when I checked my order on Flipkart, the invoice option is not showing for this product....

I am writing to formally lodge a grievance against the seller SuperComNet, operating on Flipkart, who is associated with FSSAI License No. [protected].

On 6th June, I received a product delivered by Ekart Logistics on behalf of SuperComNet via Flipkart. Unfortunately, the product was fake/defective, and there was no option to verify or inspect it under the so-called “Open Box Delivery” process. The delivery partner insisted...

I purchased a mobile phone from Flipkart in April 2025, which was advertised and sold as a brand-new product. However, after checking the device details, I discovered that the phone had already been activated back in the year 2001, clearly indicating that it was used or refurbished, despite being sold as new.

I raised a complaint through Flipkart's customer care. Initially, I was assured the issue would be resolved by...

I have ordered a Men formal shirt full sleeve black and white checked design in Flipkart Online shopping app on[protected]. I received on[protected] same day i have returned due to size and cloth quality. They said The money was sent to your UPI linked bank account on Tue 03.06.2025 10:16 PM. reference number[protected]. But till date still i didn't receive the refund amount after returning the above item....

Dear Flipkart Grievance Team,

I had placed an order on Flipkart for the book "Neetu Singh Volume 1 (Bilingual)" which was delivered to me via Xpressbees with AWB Number[protected].

The order value was ₹411, which I paid via UPI on 31st May 2025 at 09:03:52 AM (UPI Ref:[protected]. Unfortunately, shortly after delivery, my Flipkart account was blocked.

Due to this, I am unable to:
- Access my order details
- Return the product
- Request my refund

Please either unblock my account or provide an alternate way to return the product and initiate the refund process.

Attached are:
1. UPI payment proof of ₹411
2. Courier delivery message showing AWB number

Registered mobile/email: [protected]

Kindly treat this as urgent and assist me in resolving this issue.

Thank you,
Lokesh

Hi,
Today (02/06/2025) I have placed an order for Nothing 3a Pro mobile with 12 gb ram and 256 gb storage, the order id is OD[protected]. After making the payment, the order went on for hold. When I contacted the customer care, I spoke to Pratima from senior help desk. she acknowledged that the payment has been processed and deducted from the bank but I have to wait for next 48 hours for reason unknown. When I asked her to...

My name is Zillur Rahman, and my registered Flipkart mobile number is [protected].

I had placed an order for 2 quantities of Henley Dry Amla Candy, which was delivered between 16th May to 23rd May. Due to quality issues, I returned the items, and both quantities were picked up on 26th May.

However, I have received a refund for only one quantity, and the refund for the second item is still pending. I have raised...