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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 963

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M
mady punj
from Delhi, Delhi
Jun 19, 2020
Resolved
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Address: Deepak fasteners Ltd. 3rd floor, the first mall , MALL ROAD

Dear team,
I ordered shoes from flipkart of rs.699/-, by mistake i ordered qnty of 2. After the payment i cancelled one pair of shoes but one pair is still pending for delivery. Payment of product already paid.
After a day i see my account showing blocked without any intimation.
Now till date order not received & no payment refund.
My order no is od[protected]
My contact detail is [protected].
My id is [protected]@gmail.com
+1 photos
Aug 8, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jun 19, 2020
Updated by mady punj
ear Team,
i ordered shoes from flipkart of Rs.699/-, by mistake i ordered qnty of 2. after the payment i cancelled one pair of shoes but one pair is still pending for delivery. payment of product already paid.
after a day i see my account showing blocked without any intimation.
now till date order not received & no payment refund.
my order no is OD[protected]
my contact detail is [protected].
my id is [protected]@gmail.com

Verified Support
Jun 22, 2020
Flipkart Customer Care's response
We will revert on it.
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    M
    Mohammed rinoz
    Jun 19, 2020
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    I ordered poco x2 mobile on 22nd march 2020 in flipkart.. The product reached the hub nearest to my house on 30th may 2020... Today is 19th june 2020... Till now the delivery of the product was not attempted by the delivery partner of flipkart... Very worst service... Flipkart customer support don't know the reason for delay in delivery... Very worst seller i have came across in my life is truenet commerce seller partner with flipkart...
    +2 photos
    Aug 11, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 22, 2020
    Flipkart Customer Care's response
    We will revert on it.
    im facing the same problem, they are not providing proper facilities and keeping on delaying i have been waiting since 3 months
    Without my knowledge flipkart cancelled my order... I was waiting for this product more than 3 months but all of the sudden they cancelled my order... how cheaply they are treating the customers... flipkart worst service
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      Shreyas Zope
      Jun 19, 2020
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      Hloo i mistakenly deactivated. My acc but now i want to activate it soo ppzzz help me
      Flipkart customer support has been notified about the posted complaint.
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        S
        Sayak Datta
        from Hāora, West Bengal
        Jun 19, 2020
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        Order id - od[protected] this product is headphone costing rs 539 i have done online payment from phonepe. The delivery date is given 17 june 2020 but the status is showing delivered but till now no phone call has come and the product is not yet delivered but payment is done status is also showing delivered.. Flipkart customer care is also not picking up the phone.. So what can i do
        +1 photos
        Aug 5, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 22, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          S
          soumya20jit
          Jun 19, 2020
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          Address: 8 g chandr nath Roy road
          Website: www.flipkat.com

          I have ordered a poco x2 mobile phone flipkart on 14th june, the oder should be delivered today, but it's still not packed yet.

          When i am asking help from flipkart also i am getting no help from them. Not sure whether i am ever going to receive the item or not.

          My order id is: od[protected]
          Seller name : truenet commerce

          Asking your help to get my product
          +1 photos
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            G
            Gour Ch Ghosh
            Jun 19, 2020
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            Address: AA-29, Prafullya kanan west , kestopur,, BURDWAN SADAR, NEAR PNB ATM

            Ordered last 26th may but till now not received the item. Mulitple time checked with customer care but no resolution. Please cancel this and return my money back.
            Flipkart customer support has been notified about the posted complaint.
            cheating case against flipkart will be registedr
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              B
              BMaju
              Jun 19, 2020
              Apr 28, 2023
              This thread was updated on Apr 28, 2023
              Resolved
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              Resolved

              Broken tempered glass received.

              I have ordered a flipkart assured product (Tempered glass) of rs 147. There was no return policy. Since it was a flipkart assured product, i have ordered it by keeping faith that they will give us the good product. But i received a totally broken tempered glass. Since they know there is no return policy, it does not mean that they will send the damaged product. Very bad experience. I want my money back as refund....
              +1 photos
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              J
              Jeff Jose
              from Bengaluru, Karnataka
              Jun 19, 2020
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              First of all, i ordered poco x2. They promised to deliver it on june 13, then delivery extended to july 16, still no update. Flipkart says issue will be solved by 23rd. I need the device as my old device is dead.
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                Rama B
                from Hyderabad, Telangana
                Jun 19, 2020
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                Address: Hyderabad

                Escalation: order# od[protected]no response on my return and replacement request raised on 14th jun 2020. Note: flipkart support team is missguided/promised from the right beginning onwards.

                Received wrong product and requested to return and replacement request on 14th jun 2020 and checking with flipkart team on daily basis. But there no proper updates or response from flipkart and seller till now and request sla is breached as well.
                +1 photos
                Aug 8, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Jun 19, 2020
                Updated by Rama B
                Attached follow up mail with flipkart team for your reference.

                Verified Support
                Jun 22, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Thank you so much for your assist.
                But still there is no response from flipkart.
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                  V
                  varun1717
                  Jun 18, 2020
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                  Website: flipkart

                  Inspite of repeated calls and reminders, flipkart has still not responded for the same. Now we would like the entire payment to be refunded back as they have still not replied on the complaint. So we would like to approach the consumer court for the same.
                  Order id - od[protected]
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    Satyaprakash Dubey95
                    Jun 18, 2020
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                    Address: Khasra no1132 near CRPF camp Vijnour road mati pincode 226002
                    Website: [email protected]

                    Plz change my cominication adress
                    Flipkart india🇮🇳 pvt limited
                    Khasra no 1132 near crpf camp vijnour road mati pincode 226002 lucknow
                    Flipkart customer support has been notified about the posted complaint.
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                      J
                      Jobin SJEC
                      from Thrissur, Kerala
                      Jun 18, 2020
                      Resolved
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                      Resolved

                      Dear sir

                      Subject: return rejected for order no 0d[protected] – samsung galaxy s9 plus

                      As mentioned in above subject, my return request for order no 0d[protected] – samsung galaxy s9 plus has been rejected without any reasons. This is very unprofessional from a reputed platform like flipkart which i never expected to occur at any time.

                      I have ordered my subject phone on 19th march 2020 from flipkart for rs. 23, 114 and i received the same on 23rd march 2020. After receipt i noticed that the phone is not in proper working conditions. The front camera of the phone is completely blurred which can be clearly recognized as a manufacturing default. I had filed for the return immediately on the same day of receipt ie;23rd march 2020. Return id reference[protected]. This return request has been rejected by flipkart on 30th march 2020 with no reasons mentioned. Then i have re-filed my return request on the same day 30th march 2020, return id reference[protected]. Thereafter i received an email from flipkart with a schedule for technical visit on 3rd april 2020. But unfortunately no visit happened by 3rd april hence i claimed help from flipkart helpdesk and thereafter i received an email from flipkart on 10th april 2020 clearing out that the locked down issue is the reason for delay and things will be sorted soon. After a while i got my technical visit done by 18th may 2020 from jeeves consumer service pvt ltd. And i got confirmation message from flipkart on 18th may itself by accepting the return request after technical survey done and cleared. Then my phone was scheduled for a return pick up by 6th june 2020 by flipkart. I received the email for the same on 21st may 2020.

                      Now on 1st june 2020, i noticed tracking on my flipkart account that my return request got cancelled and refund rejected for no reason. I tried calling with customer service and they are just giving stupid reasons that i cancelled by return request on 20th may. This is ultimate nonsense as i have already mail received from flipkart on 21st may for pick up schedule then how could they give such reasons that i cancelled my return request. I have not received any message or email from flipkart for cancelling the return request; i noticed it luckily while i was tracking my order.

                      Please make an urgent solution for this matter without delay. I need clarity on this matter as there is no fault i have done in this case. Please arrange for return pick up and my refund immediately.

                      I’m forced to make my emi payments for no reason. I need my refund immediately. Please do needful at earliest.

                      All proofs of emails and messages attached herewith for your reference.


                      Thanks & regards

                      Prince joseph
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 22, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
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                        C
                        Complainant83910
                        from Hyderabad, Telangana
                        Jun 18, 2020
                        Resolved
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                        Resolved

                        Order ID OD[protected]
                        I am very much disappointed this time since the seller vision star has sent me returned and second-hand product

                        First of all. the phone was packed and sealed manually photos attached
                        Green stickers were attached too many (Proves this phone is returned a lot of times)
                        After I opened the box, the phone had a lot of dust as shown in the unboxing video (luckily I took the video)
                        The box from inside is broken too you can see in this video the plastic box where the charger is kept that plastic is broken from corners

                        The phone doesn't have screen guard (missing) and also the screen has minor scratches which are not visible in the video flashlight is on

                        the cover also has dust inside and manually sticker kept on it
                        The charger is laminated but looks used but it's not visible in the video since the video has flashlight turned on
                        Watch the Unboxing video: [removed]
                        Also, check the above pictures:
                        I'm not able to show the phone scratches in the pictures Also on the back of the phone very minor patches not visible usually but closely yes
                        Jun 21, 2020
                        Complaint marked as Resolved 
                        www.consumercomplaints.in is useless I resolved it myself by contacting Flipkart's CEO directly by writing him an email. Since I had all the proofs they accepted the return request.
                        Flipkart customer support has been notified about the posted complaint.
                        Jun 19, 2020
                        Updated by Complainant83910
                        I didn't check this yesterday I opened the box today and again found that there is another defect

                        Glass is broken at the back corner on the pop up camera.

                        Screenshot attached

                        Verified Support
                        Jun 22, 2020
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble caused. We're writing to you about your Realme X (Polar White, 128 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 21 Jun 20 and will be reflecting in your account by 24 Jun 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                          V
                          visakh v
                          Jun 18, 2020
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                          Address: Vipin nivas chemmaruthy vadasserikonam p o Varkala

                          The item should deliver on[protected] and it still in hub i'm already paid for that iteam now the customer care ask me to cancel that order still not get that iteam
                          Flipkart customer support has been notified about the posted complaint.
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                            T
                            Tejas Gadekar
                            from Powai, Maharashtra
                            Jun 18, 2020
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                            Dear Flipkart,

                            1. I ordered in Flipkart sale on 12 June 2020 (found flipkart sale advertise running on facebook)
                            2. Deal of the day (attached)
                            3. I logged in flipkart on my mobile by flipkart code I forgot my password so logged in by flipkart code 1879xx (attached)
                            let me know if you require further details.
                            4. I paid thorugh BHIM app for the order (attached)

                            But didn't received order yet. Please check and let me know about my order.

                            Thanks,
                            Tejas

                            (Mail is already sent to Sat, 13 Jun 2020 12:54:34 to didn't got reply yet)
                            +4 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Jun 18, 2020
                            Updated by Tejas Gadekar
                            Dear Flipkart,

                            1. I ordered in Flipkart sale on 12 June 2020 (found flipkart sale advertise running on facebook)
                            2. Deal of the day (attached)
                            3. I logged in flipkart on my mobile by flipkart code I forgot my password so logged in by flipkart code 1879xx (attached)
                            let me know if you require further details.
                            4. I paid thorugh BHIM app for the order (attached)

                            But didn't received order yet. Please check and let me know about my order.

                            Thanks,
                            Tejas

                            (Mail is already sent to Sat, 13 Jun 2020 12:54:34 to [protected]@flipkart.com didn't got reply yet)
                            Jun 18, 2020
                            Updated by Tejas Gadekar
                            Image showing mail sent to [protected]@flipkart.com with date & time

                            Verified Support
                            Jun 22, 2020
                            Flipkart Customer Care's response
                            Hi, We would like to let you know that any offers to appear anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app is not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, you can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint from our end.
                            Jun 27, 2020
                            Updated by Tejas Gadekar
                            Dear Flipkart,

                            Please check out this screen recorder shoot today 27/06/2020(video file is not uploading to consumer complaints check screenshots of that screen recorder). Let us know whats your action on advertise like this? (again on facebook)

                            Today I didn't trust on advertise & didn't pay. But it will create bad image of flipkart.

                            Please take action & post it on "consumer complaints" otherwise it will create bad impression of flipkart.

                            Hope you value your trusted costumers. I am also include in that huge list of flipkart consumers .

                            Thanks & Regards,
                            Tejas

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                              R
                              Rizsa
                              Jun 18, 2020
                              Resolved
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                              Resolved

                              Address: India
                              Website: Flipkart

                              I have lodged complaint earlier that I am not getting refund o[censored]ndelivered product from flipkart.For my refund I have raised several refund requests with flipkart but all got rejected.its been 18 days that I have not received my refund and when I am raising issue in flipkart regarding my refund they are marking my issue as resolved and closing it without giving me my refund.I couldn’t understand what type of customer service they are providing by taking customer’s money.They are also not responding.I think they are harassing me so that I would leave and not demand for my refund.Kindly help me to get my refund.
                              Jun 21, 2020
                              Complaint marked as Resolved 
                              I wrote mail to [email protected] that my refund processed within two days.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 22, 2020
                              Flipkart Customer Care's response
                              Hi, We are sorry for the trouble caused. We're writing to you about your Boston Club Women Pyjama with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 21 Jun 20 and will be reflecting in your account by 23 Jun 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                                H
                                Hemkant Singh
                                from Powai, Maharashtra
                                Jun 18, 2020
                                Resolved
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                                Resolved

                                Address: Madhya Pradesh, Dist Shajapur

                                Hi Team,

                                Would like to raise a complaint regarding an item(Dr. Morepen Non electric two ltr. hot water bag, Seller is D.S. Medicos).

                                The said item(Order ID OD[protected]was ordered on 04/06/2020, and was delivered on 09/06/2020. On opening of the packet we discovered that the item was local made(but on the box it was mentioned Dr. morepen's), we raised a complanied thru the App for replacement, and the pick up for replacement was done on 11/09/2020.

                                Thereafter on 18/06/2020, we received the replacement, but unfortunately the product this time also was locally made and the packing says it to be of Dr. morepen.

                                This type of immoral act is not expected from a company (Flipkart) like yours. We are forced to file a complaint legally also .
                                This type of medical items should be delivered in urgent basis. The whole replacement process took around 14 days.

                                The item is of no use to me, hence I m giving it to charity.

                                The video of the packing and the product is attached herewith and also the screenshots related to the order are also enclosed.

                                Thanks and Regards,
                                Hemkant.
                                [protected].
                                [protected].
                                +3 photos
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 22, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  musharrif mohammed
                                  Jun 18, 2020
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                                  Address: Pais Street sharaf Ali building 3rd floor room no 40 Near Kinjal Tower About Padma Hotel Byculla west Mumbai

                                  Every time same amount debit on the spot and delevery is lot time delay
                                  +2 photos
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                                    Ritwik Srivastava
                                    from Hāora, West Bengal
                                    Jun 18, 2020
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                                    Address: Tilkamanjhi ,bhagalpur, bihar

                                    Speakers return request was cancelled without any reason and information... Please reconsider it and take back this speakers as they are broken
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Pallavi1989
                                      Jun 18, 2020
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                                      OD[protected] and OD[protected], i have canceled 3 products in total they have not refunded my amount.. Please help..
                                      +3 photos
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