Flipkart Complaints & Reviews

Due to technical problems i didn't get correct order. It was unsuccessful. Please help me they didn't respond please refund my money back please here are my transaction details below i'm giving please treach them a lession
13 jun
2020
13 jun
2020
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[protected]igait
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376.00

We have taken onida 23 l air fryer convection oven from flipkart.
Its has been delivered on 12th of this month. They had given date of 16th of this month for installation and demo but now got a message that installation had been cancelled. Without any information how can they cancel and till now we didnt even got a call from demo person. Is this way flipkart will behave with customers need immediate response.

I have placed an order with Flipkart dated 26th May 2020 and made a payment for Rs 1859. Before placing the order the item which is for home gym combo was being shown as available order id - OD[protected] As per the customer care it was packed on 20th May and was shipped on 28th May, delivery was expected on 8th June 2020. On 8th June I called the customer care and they informed that by latest 12th June we will receive the same, on 12th June we called they said they have sent mail to the logistic department and the delivery will be received within 48hrs. Today, when I called again, I was informed that the product is at your location, when I asked them to give me the address so that I can pick up but he was unable to trace the loacation and told it has been dispatched through blue dart vide consignment number [protected]. till now I have not received the same.

I have ordered many phones on my pin 625602 and 624001... Why i am not getting delivery of realme c2 at 6499 rs on this pin i am a regular customer of flipkart.. So please make delivery on my pin 625602 or 624001
My phone number is [protected]..
U can check my orders on my id ssds selva
I have ordermad ay products before. So please deliver realme c2 on my address.. Thanq.

Dear sr. Mera account number [protected] block h9 gya hai please unblock my acc2

In reference to the order id - od[protected], i have ordered a lg tv (32inch) and it got delivered on 7-6-2020. A lg technician came on 8-6-2020 and found that instead of lg tv, old aiwa tv with broken screen is delivered. I immediately placed the request of replacement. I have been trying to reach flipkart customer care team and they keep on giving us new dates of replacement but so far no action has been taken. I request you kindly...

Hi, i ordered my poco x2 on 6th june and expected to deliver on 8th june but it did not, after that they gave me a re promised date but again they did not deliver it, i talked with the customer support several times but they only said please be patience we are working. My product is in bangalore from 7th june but till now i did not get that, i asked several times that please give me a reason but they do not have, they are keep making a metaphor of words and to be kind and patience, but how a person can be in patience if he really need the product as soon as possible but you did not delivered it yet after two promised date, also now the customer support do not know when i got my product they are telling me to wait for the further update

Seriously i am upset and frustrated

My order number is od[protected]

Please help me out

I ordered my phone on 11 june from flipkart and promised date was 14 the june for delivery but they rescheduled for 16th june but the product is not moving anywhere from 12th june and i think this is all because of of bad service from ekart logistics if the order gets canceled i will not get same discount price... I want my this product to be delivered by 16th june.
Flipkart order number: od[protected]
Ekart track number: fmpc[protected]
Please resolve the issue...!!!

I ordered whirlpool 292 l frost free double door 3 star 2020 convertible refrigerator on the 26 may 2020 and product has been delivered on 4 june 2020 through the flipkart.
The gstin number from the invoice is missing and i have raised this issue multiples times with flipkart but i did not get any solution. Any product and invoice is invalid and illegal without mentioning gstin number against the product. So on the basis of missing of gstin number from invoice i want to return the product which was cancelled by the seller and flipkart doing nothing on this note, flipkart even closed the matter of gstin number not mentioning in invoice. I have waited for the last 10 days and called multiples time to flipkart care. Kindly do the needful.

Flipkart chutia company hai flipkart ki maa ki chut bosdike hai flipkart ke admin jitne bhi hai

The order got cancelled with my permission, kindly revert back the order

I ordered a drools egg and chicken 10 kg adult nutrition for my 4 years labrador on the 1st of june. Now due to the global panedemic, i understand the late delivery caused and it was delivered on 10th july at around 4.00 pm.
But to my utter surprise (Thank god before opening the package) i saw it was drools egg and chicken "puppy" nutrition, while on the bill sticked on tge package it was clear written "adult".
Then n there i called the customer care and told them in detail about everything and they from their side initiated a replacement request and a complaint, and asked me to wait for 72 hours (Till 13th of june) to get provided by a solution by the higher authority. But it wasn't so. No one called me regarding this while i repeated messaged them from 'my orders' section.
The pickup is not yet scheduled as probably the seller hasn't accepted it yet.
After the given time has completed, i dialled again the customer service to know the status, there the one that side was completely ignorant and was telling me # things like - ' my email is not registered that's y they cudnt contact', while i'm getting regular product updates through my email from flipkart and tge bills and etc.
After the call had finished, i got an email stating to wait till 15th june.
On 14th afternoon i received a call from flipkart while u kept on saying hello - hello, no one was uttering a single word while i cud hear some noise. And eventually i received another message stating they tried to reach me but i wasn't available. I then n there again called them back to ensure that i was there but this happened.
It has been 5 days now and nothing worthy solution has been provided by flipkart and to my utter disappointment, the package is still kept as it is but no pick up and replacement has been scheduled.
This is the first time i am facing such problem and i am losing my trust from flipkart authorities.
I'm a flipkart plus member and do shopping from flipkart every month and then this is happening with me.

Kindly resolve my problem at the earliest to avoid circumstances regarding to this.

Truely unsatisfied,
Biswarup guha roy

I purchased cubord from flipkart after long waiting i got defective broken cuboard so i tryed to replace it but no option for replacement. As per them they will refund me but no one cuming for peakup last 2 month. Every day i talk flipkart they giving me new date or time but still iteam laying in my house...

I ordered two Boston Club Pyjama by seller AVSONLINE on 25.05.2020 of Rs 614 each on online shopping portal Flipkart via cash on delivery payment mode.On 01.06.2020 they delivered me a packet containing only Pyjama.On the packet there was invoice of two pyjamas pasted and courier person also took the price of two pyjamas from me on delivery.When I opened the packet there was only one pyjama there.I contacted flipkart customer care same day, they assured me that they will resolve my problem asap.After that they send me mail from mail id [protected]@flipkart.com and [protected]@ncp.flipkart.com to send my ID card for refund process initiation.But mails are not deliverable to these two mail ids.I am constantly trying to contact flipkart customer care and trying to make them
Understand that mails are not being sent to these two mail ids then how could I send my ID PROOF to these mail ids.But again and again flipkart is rejecting my refund request with the reason that I am not provinding my ID PROOF to the mail Id provided by me.Its been 14 days already that I am being harrassed for refund of my own money.I want my money back at any cost.Literally flipkart is Cheating on me and harassing me.

With great pain I would like to share my experience of buying laptop Dell Inspiron i3 8th Gen from Flipkart under Order ID - OD[protected] Dated 1st June 2020 and was delivered to me on 4th June 2020. When I start operating the laptop it is noticed that mouse was not sensing and cursor was not moving which later I understood there is a defect in the laptop. I immediately tried putting the request for replacement on Flipkart app but shown error and after repeated attempt it was persisting the same error continuously. With no option, I reported the same to Flipkart customer care on 4th June, 2020 over the phone and the request was logged by Flipkart customer care and assured me that the issue will be resolved within 2 days. In this period, I am getting the calls from Flipkart customer care but with no solution and only assuring me by extending the date. During this 4 days wasted when I try to call Flipkart customer care to convey my grievances, the same is not taken seriously and leaving me without option but to wait further. I made several request to fix this issue on Flipkart customer care but all my efforts are going futile. Today is the last day of 7 days replacement policy and I can see only in my I request status that my request for replacement of laptop is under process and same shall be intimated to me once they get approval from seller. With this episode I can surely say that you are making me feel reluctant in thinking that why I purchase this costly laptop from Flipkart and giving me such a bad experience even though I am holding membership of Flipkart Plus. All my online purchases I do only from Flipkart and therefore I went on buying such a costly laptop which I thought this will help me during lockdown because I am working from home. firstly it is not helping me at all because I am told to go to office if I am not having a laptop to operate from home which is leading to additional cost for commuting to and also my safety is in question. Reason being I purchase this per laptop is completely gone futile. Now I am completely in dark whether I will get the replacement of this laptop purchased from Flipkart and will you me no other option but to file my I case under consumer forum to consider my case on merit. I have left with no other option but to put my grievances on social platform expecting that I will get the resolution from Flipkart is one of the renowned and trusted E-Commerce company in India . Please hear me and fix my problem. I am available at +91-[protected] (email : [protected]@gmail.com) as registered in Flipkart.

Product i ordered was gold spray but they delivered me black worth inr 802/- in lieu of no return policy.

Hi,

This is in the reference of my order placed on flipkart, order id is od[protected].

I have placed an order on 27th may 2020 for the product “protoner 30 kg 30 kg pvc weight with 3in1 bench combo” and the promised date of delivery was 9th june 2020. That means i expected the product within 14 days.

On 9th june i did not received an order nor i have received any wish master contact details to know where my order is. I raise and issue but i did not got any response even the date of 11th june has passed and still nor i have received the product nor i got any communication regarding my order.

Meanwhile from 9th june to 14th june i tried many times to raise a issue and talk to some person who can help me with the details of my order, they are not able to help me about when i will get my order.

On 10th june i have raise a call request and one of the executive called and he said that you will surely get your order by today eod i. E. 10th june and he was about to share me the details of wish master but while he was about to give me the details he disconnected the call. I again raised the call request but none of executives helped me they simply said “ we have no idea about your order nor they can help me with the wish master’s contact details “. They just said someone will reach out to you.
Similarly on 12 june one of the executives said you will receive the order by eod today 12th june but today is 14 june still no communication or order delivery.

On the other hand flipkart app is not showing any details of my order, it is still showing order will be delivered on 9th june which is a past date. It means nor any person from flipkart is helping me nor the app.

Even today i have not received the product or the resolution for it kindly so something regarding it.

I have placed an order on the good will of flipkart, i don’t know the seller i only know flipkart where i have placed an order but on the other hand flipkart is not helping me in any way. If flipkart took the order then for me only flipkart is answerable. But they are directly saying we have no information then why are they selling the products on their website.

Kindly help me to get my order delivered at earliest ast its already 19 days that i am waiting for my order.

Looking forward for a genuine solution asap and serious action against flipkart for mentally exhausting the customers.

Hey,
I ordered a product (Protoner 50 kg 50 kg pvc home gym set with rods home gym combo) on the 29th may by prepaying the money.
The updates i got on the product were as follows:

29th may - your order has been placed.
3rd june - seller has processed your order.
3rd june - item has been dispatched from the seller warehouse.
3rd june - your order has been picked by the courier partner.

No further updates yet.

The promised delivery date was on or before 14th june.

Order id: od[protected]

Flipkart also provided a bluedart waybill/reference number, which is [protected].

Now, i opened the bluedart website to track my order. It clearly mentioned that no records were found. I further contacted flipkart as to why am i not receiving any updates regarding the status of the package, as it was shipped on the 3rd june. I wasn't given any resolution regarding the same.

Following day, i contacted bluedart through email providing them my reference number. They replied back that they haven't received any physical package.

Today is the delivery day and the website still shows that the package is yet to reach the nearest hub.

Now, i wouldn't be concerned this much and filing a complaint if this was a first time problem.

I ordered another product (Muscleblaze fuel one whey protein whey protein (1 kg, chocolate), order id (Od[protected], on the 21st april.

The promised date was 27th april. I did not receive the product on the given date. I contacted them and i was told that the product will be delivered by the next day i. E. 28th april. Nonetheless the product wasn't delivered the next day.

On raising a complaint, i was told that the issue has been escalated and i will be contacted by a higher team. I wasn't. The next day, i got an update that the delivery will be made on 4th of may. As expected, flipkart failed to deliver the product yet again on the 4th and was told that it'll be delivered by the next day for sure. I did not get the product even next day and was told that the issue will be resolved by 8th may. On contacting them on the 8th may, they updated me that the issue will be resolved by the 11th may.

On the 11th may i cancelled my order and purchased the same on amazon. The delivery date provided by amazon was 15th may but unexpectedly i got my product on the 14th of may.

I was given a refund by flipkart on the same day.

The following events have led me to strongly not use the services provided by the company. The customer care services never really provide a solution.
There always seems to be a technical issue of some sort, due to which the location of the product can not be found.

You cannot claim that my area has limited delivery due to covid-19 because i have been receiving all sorts of products from different online stores.

I've attached all the necessary details along. I've blacked out my name, address, email id and phone number. The confirmation of the order id/bluedart reference number can be done from the attached images.

Never expected this from a company this big. All this for being a flipkart plus member.

Till date neither it’s replaced or refunded when the item is totally wrong received

The customer care keeps playing and closing the open ticket to closed

Dear sir
Hi sir my name deepak b m
Flipkart registration moblie number [protected]
www.[protected]@gmail.com email id
Order id-od[protected]
Ekart logistic - fmpc[protected]
Dear sir i need for my product please
Please see the attachment copy and reply this email waiting for the your reply
Thank you
[protected]