Claimed

Ford India Complaints & Reviews

www.india.ford.com

1.2

Updated: Jul 6, 2024

Complaints 1696

Resolved

398

Unresolved

1298

So far, so good. Ford India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ford India will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Ford India

Having problems with Ford India?

File a complaint and get it resolved by Ford India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Cars, Parts & Vehicles

Ford India

Recently resolved complaints

View all complaints

Breaking but without telling the owner

Ford Defective tyre

Only for ignition issue charging 90,000 INR

Most useful reviews

ENQUIRY OF LOTTERY FRAUD

Engine Fuel Injector Failure

ford ecosport engine oil consumption problem

Ford India reviews & complaints page 2

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

The Fuel injectors made by Continental are getting issues within 1, 00, 000 km. Hence while inquiring the Ford Figo model of 2010, 2011, 2012 are facing this issues and no further announcement from the manufacturing side to clam or replace within the Warranty duration. After the warranty period the injectors are getting failed after which it is too costly to replace.

Model : Ford Figo 2012 (Disel)
Tn38BR3108...

Helpful

Found this helpful?

Write a comment

This is to inform you, that the service people at the dealership have tampered with my car's headlight switch and since then it has stopped working.
I had given my Ford Figo for annual service at your dealership in Verna, Goa-Princely Motors Pvt. Ltd. on October 8th, 2022. Later in the afternoon, the service advisor (Ratesh Naik) called and informed me that the head light switch had malfunctioned and has to be replaced, which I refused...

Helpful

Found this helpful?

Write a comment

Address: Bypass road meerut

I did go to orchid ford bypass road meerut for a clame of back light and bumper which is break by a accidant, then I reach work shop I listien a extra unknown sound, then I ask for a chekup the told me to pay the fee and start the chek, after chekup he give me estemate of Rs 10000, then I denay to repair and ask to do the body shop job, but to day then I come to take dilevery of my car, my car is Breakdown, .. After 15th days I have cone...

Helpful

Found this helpful?

Write a comment

Address: Chennai Ford, Arumbakkam

Due to sound coming while braking in September 1st week, my Ford aspire was sent to Chennai Ford, Arumbakkam for service. They replaced the brake drum and shoe and gave a bill of Rs.8500. Again the same issue started and they took the car for 10days and said that it was fully checked and the issue is resolved. But the same issue persists....

Helpful

Found this helpful?

Write a comment

Address: 3-82, Rajiv Gandhi Road, Greamspet - Chittoor - AP

Your dealer Chennai Ford (Ford Assured') sold me an vehicle involved in an accident not disclosing the fact to me - later when after effects of accident started to show up raised his hands up disowning his responsibility - i now call upon the Assurer FORD INDIA to look into this issue and show your commitment of Assurance....

Helpful

Found this helpful?

Write a comment

Address: Kaikan Ford, No.2A Station Yard, Chetla, Alipore, Kolkata 700027

I am using a 2013 model Ford Ecosport Reg No. WB02-AD-8283)
Last week I faced the problem of the Reverse gear (R) not working. The front gears (D, S) were working. I contacted the service center (Kaikan Ford). They picked up the car. Now they have quoted an estimate of INR 1, 52, 000.00 + taxes (total 1.72 lacs). This is an unbelievable amount.

My car has always been a single person driven one. I always got it serviced...

Helpful

Found this helpful?

Write a comment

We have owned an Ecosport car having Regt No WB 24 BA 6360. Recently on 08.09.22 I visited Kaikan Ford Chetla workshop as my windshield got cracked due to some unavoidable circumstances.
The service advisor asked to change the glass along with sensor and final bill ammounted to Rs 10091/-.
I have taken delivery of the car after general inspection of car and while it was minutely inspected at home found that:-
1) wiper...

Helpful

Found this helpful?

Write a comment

Most poor service by company, cheating trick fully and now vanished putting us in trouble.

Its FRAUD not ford...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

It's a useless company, clearly cheating customers, with no response even after several reminders. Now vanished from India, let's create a group to claim service for free....

Helpful

Found this helpful?

Write a comment

I'm very frustrated while sending this email that the service of my Ford Ecosport done during the running period of 30K Kms has lead me into a great vein. The service was done on 07/07/2022 and as a part of service we had also advised them to have a check on the wheel alignment of the front tyres of the vehicle. Right after the service we are right now facing the issue of wheel wobbling, and now it is very much painful to see that the front...

Helpful

Found this helpful?

Write a comment

Dear Team,

You all should know what Ford officials are doing at service centre.

On 25th July 22, Ford Auth. service centre official hit my car badly to the wall of service centre. I sent the car for a minor repair i.e. Engine gaurd replacement.

After incident i receive a call stating that my car hits to the wall and needs to repair. For repair and replacement we need your insurance copy, Registration...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: bowenpally Hyderabad

I have given my car for servicing at bowenpally mody ford center and as i couldn't pay the large sum of amount which was estimated before the service i took back the vehicle and parking charges which were asked where paid. when on delivery they stolen the spare wheel and jack when i asked for it they said i am lying and i am the theif now. worst experience managers and service reps were rude and so irresponsible....

Helpful

Found this helpful?

Write a comment

Address: SAJITH

I got a Ford Ecosport car purchased during May 2019. While driving during rainy season water getting in to the car. All the materials on the platform of car found socked in water....

Helpful

Found this helpful?

Write a comment

Address: X1/135 Krishnapuram,G.T Road, Kanpur

Hi Team,

I had worst experience at Swarn Ford Kanpur

I feel no one in this unit is dedicated to work rather they are looking out ways to just make money and make the working thing into a non working one

Here are the details below for the complete incident

I bought a second hand ford Ecosport diesel 2015 model and because i was facing some warning light issue, so i brought my car...

Helpful

Found this helpful?

Write a comment

Address: Banerjee ford, NH 2, Anandanagar, GT Rd Benachity Bardhaman - 713203 Nr Bhiningi More

I want a spare part only for my ford figo titanium car, they are agree to give me the parts over telephone but when i come at 12.30pm for it, They sat me for a long time and said that we are not given parts like this.they gave me option for wait till 2nd half and they also said that after service card opening and labour charges apply then gave me the parts but i can't understand why they told me wait till 2nd half and why labour charges applied,...

Helpful

Found this helpful?

Write a comment

This is to state that we had given our Ecosport Car No. HR26DB1675 at your Harpreet Ford service station near Hero Honda Chowk in Gurugram on the 25th May'22, and it is almost two months and we have not got the car back yet.

As per initial inspection of the car, we were told that the water has entered into the car, and it will take anything from 15 to 20 days for us to get the car back. Now it has been 55 days, and there is...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Udupi

I have purchased Ford Figo Aspire Titanium from your Udupi showroom on 29th May 2018. My car number is KA20MC1413.

I am writing to let you know that the date of purchase was wrongly mentioned in Ford's online system and my warranty expired on 28th January 2022 instead of 28th May 2020. I have taken the extended warranty for 2 years too. But now I will get the extended warranty till 28th January 2024 instead of 28th May 2024....

Helpful

Found this helpful?

Write a comment

Address: delhi

Hi

My name is Sachin Sharma. Having a ford Eco Sport vehicle no. is DL10CF-3152 (Model[protected].5 Ti VCT AT Titanium) . I have never seen such a bad engine, system failure and pathetic service in any service showroom till date. So far I have spent so much money on this car. I have spent so much money on it, in which a new car would have come.

At first, your automatic system failed in a little rain, for which...

Helpful

Found this helpful?

Write a comment

Address: Naresh gautam State Bank of India lavkush nagar

I submitted my accidental car at kanal Ford service station Jhansi
Still my car did not repair...

Helpful

Found this helpful?

Write a comment

Address: Novelty Ford , Amritsar

I was told by the sales executive that there is smell of diesel due to leakage in diesel feeder pump. So I got it changed. Now I'm traveling, and I have covered a distance of only around 100 kms approx. And my car consumed 22 lts of oil.
I'm surprised what kind of checking the company has done. This is pure example of lack of knowledge and very untrained staff.....

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR