Submit a Complaint
Claimed

Ford India Complaints & Reviews

www.india.ford.com
1.2
Updated: Jul 6, 2024
Complaints 1696
Resolved
398
Unresolved
1298
So far, so good. Ford India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ford India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Ford India

Having problems with Ford India?

File a complaint and get it resolved by Ford India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Cars, Parts & Vehicles
Ford India

Recently resolved complaints

View all complaints

Most useful reviews

29
ENQUIRY OF LOTTERY FRAUD
14
Engine Fuel Injector Failure
13
ford ecosport engine oil consumption problem

Ford India reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mojum Vlog
Dec 13, 2021
Report
Copy

Complaining regarding not repairing my car since from long time

Address: Tinsukia, assam
Website: Ford service complain

I have a complaint regarding not repairing my car since from long time ago, its been almost 6 month my car hasn't been repair, in fact the servicing dealer are not responding my call they have already charge 25k in advance,
Iam very upset with the behavior of tinsukia servicing dealer....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanyogita Pandey
Dec 8, 2021
Report
Copy

Pathetic car servicing done

My car no KA 05MP6515 I have te car for servicing on 6/12/21. The car was serviced in such a pathetic manner. It was not even washed and sent.
Talera Ford#Wagholi# Pune...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dona sarkar
Dec 5, 2021
Report
Copy

Ford chit with me

Address: Dumdum
Website: www.india.ford.com

Hello Sir, I am Donna Sarkar from Habra. Since yesterday, a fraudulent person by the name of Dumdum Airport has been discussing a car deal with me and he has said that he is one of the operatives of your Civic in Dumdum.
He took 10 thousand rupees from me and phone off I want my money back please help you sir please.🥺🥺...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Divyarajsinh13
from Ghumarwin, Himachal Pradesh
Dec 2, 2021
Report
Copy

Gear shifting issues

Dear concern,

I have been driving Ford Endeveour since one year.
Every time giving in service I mention to check the gears which give a very drastic jerk shifting between 2-4 gears.

But the problem has not been resolved.

Once the jerk was so hard that my 2 years daughter fall off and hurt herself on head.

In future it could be more dangerous.

I request you...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun kumar
from Chennai, Tamil Nadu
Nov 30, 2021
Report
Copy

Car Ford ecosports

Address: Poonamallee Branch, Chennai

Dear Representative,
I beg your pardon for the support which is not extended to me in giving my car repaired.
Vehicle: TN05 BA4074 which was flood affected on 9th and same day it was transferred to Ambattur Branch on their acceptance. Next day they were revoked by not accepting and transferred to Poona mallee Branch. Till now there is no keen update from the service advisor, and I am unable to get the commitment from them....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kris_p
from Hyderabad, Telangana
Nov 29, 2021
Report
Copy

Abnormal steering behaviour while driving and improper steering geometry

Address: Hyderabad

I bought my Vehicle(Ford EcoSport Titanium S Diesel) on 5th Feb 2020 Bearing VIN:MAJAXXMRKAKP65810, Reg No:TS11ES6500, ever since the purchase i been facing issue of vehicle drifting towards left, i complained it to the dealer numerous times but they aren't taking the issue seriously and they blame it on the uneven road surface but this problem happens no matter the surface of the road, even to this date i haven't got any resolution for this...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Macwan
Nov 18, 2021
Report
Copy

Ford Endeavour Breakdown Under Warranty

Address: Ahmedabad

Hello,

Hope you are well.

I am writing to you in regards to my car which is Ford Endeavour bearing registration number GJ06LK0787 which is currently with S. P. Ford, Himmatnagar, Gujarat, India. Below mentioned events have happened:

Incident
13/11/2021, 1500 to 1600 hours - Car breaks down at Bichhiwara, Rajasthan between
13/11/2021, 16:00 hours - Informed Roadside Assistance via...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinay_bhalla
from Ghaziabad, Uttar Pradesh
Nov 17, 2021
Report
Copy

Ford India and Gautam budh ford engineering fault

I bought ford in 2016, from starting it never worked properly litle issue here and there, major breakdown happened in 2019 when a warning light came and when we took it to service, we got to know that engine oil and coolant got mixed and engine for sealed, so engine got replaced, very recently my vehicle for services on 20th July 2021 but Gautam budh service guys was careless after mentioning battery in G so batteru gur replaced with one...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
akhileshbindu
from Sidhi, Madhya Pradesh
Nov 12, 2021
Report
Copy

Problem in Ecosport

Address: Bansal Ford, Satna (MP)

I have purchased Ecosport from M/s Bansal Ford Satna MP on 9th April 2021. faced problem of engine error, side indicator and glass on 26th Sep 21. Visited service center for repairing but problem not resolved. Again visited service center on dated 3rd Nov-21 but problem not resolved as wrong spare was available.

Chassis No. MAJAXXMRKAMM16016
Model ECOSPORT-TITANIUM PLUS 1.5 TDCi

Reg - MP17 CC 9122...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sharma.jatinder111@gmail.com
Oct 28, 2021
Report
Copy

Unnecessary Spare part replacement and still issue of heavy steering is not fixed.

Address: Adiv Ford Ghaziabad

My Car Ford Figo (2011 Model) DL 6CM 0347, went for service and heavy steering problem to Vaishali Ford Service Center (Adiv Ford, Ghaziabad ) on 26th Oct.

Today i received the car. After drive the car, i observed that there is no improvement in the heavy steering problem even service center replaced the Gear PWR STRG Rack and Pump Power STRG. The final Bill amount is29607K INR.

Now my complaint is that even...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishaant19
from Delhi, Delhi
Oct 14, 2021
Report
Copy

Poor Customer service

It's not been first time since my journey with ford is 4 years old and now ford is leaving India I guess this kind of behaviour and attitude will remain with such dealership.

Previously because of Harpreet Ford person my insurance got expired and after waiting for 15 days and customer had to sacrifice issue was closed again when I reached the dealer services center with a problem that I am not able to open any nut of my tire...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Prakash_Pardeshi30
from THANE, Maharashtra
Oct 13, 2021
Report
Copy

Poor Engineering of Ford Figo Titanium TDCI Pinch to Customers Wallet - MH04JB2102 Thane Satyam Ford

Figo titanium model 2017 from Satyam Ford Thane with assurance comparing other leading cars in this segment are totally false and disappointing.
The total KMs as on today are 23000km, as sales person coveyed that upto 100000kms no maintenance required, it's tough car and spares are very strong.
But sorry to say that just in 23000 km the POOR ENGINEERING AND POOR QUALITY CHECK led us to spend on change of complete front suspension...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
C
Chethanmsk
from Channagiri, Karnataka
Oct 13, 2021
Report
Copy

Engine performance reduced

Hi team,

After my 1st service my ford ecosport milage, pickup got totally reduced and taking long ignition to start. Ford people are busy in convincing customer insted of solving the issues totally worst service by ford...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Subhash KM
from Mayyil, Kerala
Oct 5, 2021
Report
Copy

Tire burst during normal drive

The incident happened on 02Oct2021 when I was driving with my entire family including 3 year old kid. Front tire burst and we lost balance. My car is only 1 year old(purchased on Jun2020 from Cauvery ford, Koramanagala Bangalore). It ran only 10K kilometer as of now. I already communicated this concern to Ford as it affects safety of my family. I have asked for complete replacement of tires with good quality one (michelin) . However I did...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay David 198716
from Pune, Maharashtra
Sep 27, 2021
Report
Copy

Safety issue by poor quality product

My car was taken to service and i was indicated there is a high pressure AC compressor pipe leakage along with clutch.
though the vehicle has ran just 31800 kms and i was asked to replace it. they told it is the max life of the component. how does the component is good in another vehicle for 70000kms and not mine. this is not investigated and they told me to replace . i want ford tos ee this issue at highest priority as this involves...
Helpful
Found this helpful?
Write a comment
Report
Copy
O
omjoshi79
from Delhi, Delhi
Sep 26, 2021
Report
Copy

Gear box locked and not climbing on incline

Address: Delhi

I bought my Ford Ecosport from Harpreet Ford Delhi and got the same registered in Delhi on 10 th June 2021. While my visit to Himachal Pradesh the vehicle failed to climb on incline and even after that gear box locked and I was not able to switch between the gears.

I raised this concern to the to which it did not check the vehicle and returned it within 3 hours without washing and correcting the issue instead of the fact it...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jagesh Singhal
Sep 25, 2021
Report
Copy

Good year tyre blast-Ford Ecosports

Address: Lakhimpur Kheri (Uttar Pradesh)

I had purchased new Ford Eco-sports 1.5(D)Titanium MT model in Jan2021 from Mosaram Ford, Lakhimpur Kheri.
Yesterday my 205/60r16 Goodyear tyre was blasted on a very good condition road, I was in a normal 30 KMPH speed and tyre pressure was below 35p…. when put down outside I saw nothing unusual around there. I have also visited nearby Mosaram Lakhimpur Ford showroom but according to them it does not comes under warranty.
I...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Ananda Bhattacharjya
from Mavelikara, Kerala
Sep 23, 2021
Report
Copy

Self Starter Replacement

Address: 411A, Tower No 11, Gulmohar Greens, Mohan Nagar

I am possessing Ford Ecosports Ecoboost car with registration number JH02AM2506. On 17 Sep 21, my car failed to start in the morning. I called up Harpreet Ford, Sahibabad, NCR for assistance. They could push start my car and took it for assesment and necesary repair. On 18 Sep 21, service manager informed me that the self starter of my car is not working and it requires replacement. They dont have that part and thus, placed order for self...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
korade sangram
Sep 22, 2021
Report
Copy

Sequel ford service centre Nagpur

My car engine guard fallen down i call sequel ford service centre they behave very rudely they toe my car to service centre and then not deliver home saying company rule and argue and say its not our responsiblity very disapointing response from sequel ford ....
Helpful
Found this helpful?
Write a comment
Report
Copy
H
hollan
Sep 22, 2021
Resolved
Report
Copy
Resolved

Breaking but without telling the owner

Address: Chand Ford NH-37, opp. Vodafone Office, Krishnapur, GARCHUK, Katabari, Assam 781035

I would like to complaint chand ford service for breaking the casing of air filter without telling me.On the 20th August i take to ford for servicing and now i found out that they fix with glue/pasting for the casing.Atleast when they make a mistake they should have told me before.My vehicle no.ML05 Q 3240...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Tata Nano
2.7
(238)
Polco Creations
1
(4)
Bridgestone Tyres India
1
(404)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR